GAUTAM KHOLIA

Burnaby, BC V*E *T* • 778-***-**** • ad4s9c@r.postjobfree.com

Professional Summary

A result-oriented professional with more than 10 years of proven success in administrative management, budgeting, documentation, policy-making and customer relationship management. Delivered dramatic breakthrough improvements towards operational excellence by leading an organization to adopt business process improvement techniques. Experience in strong documentation and computer skills. Effective communicator with excellent relationship management & negotiation skills; possess a flexible & result-oriented attitude. Work History

City Electric supply (Richmond)

Inside sales/warehouse 03/2023 to till date

• Handling customers and giving them best materials as per there needs

• Shipping/receiving goods.

• Driving forklift for stocking/receiving/loading materials

• Attending customers calls and suggesting suitable materials and taking orders.

• Preparing quotes for clients

• Inventory counts/ cycle counts

Lowes (Lumber department) 01/2023 to 12/2023.

Customer Service Associate/Sales specialist

• Helping customers for best selections according to their needs

• Operating forklift for different type of jobs, loading, top stocking, down stocking.

• Operating forklift for heavy/long material like 12ft/16ft decking, plywood, cement pallets etc.

• Receiving/ shipping goods

• Barcoding/cycle counts/ labeling products

• Online/internet orders

Assistant Manager, 03/2022 to 12/2022

Indian School of business

• Developing and updating schools’ policies and procedures as per understating students' needs and company guidelines.

• Customer service

• Producing budgets and financial administration

• Team Management and conducting training

• Understating situations, diplomacy, discretionary judgment, and excellent decision power Property Manager, 10/2021 to 03/2022

Homeland Heights

• Finance operations.

• Team supervision and team management

• Making agreements and policies.

• Prioritizing work and timely completion of all tasks.

• Customer service and client satisfaction

• Problem-solving and result oriented

Property Manager, 09/2019 to 09/2021

JONES LANG LASALLE, JLL

• Budgeting and financial operations

• Customer relation management

• Supervision of team and assigning day to day tasks

• Strong communication skills to interact with clients and resolve their day-to-day queries. Estate Manager, 06/2012 to 07/2019

Omaxe Ltd

• Advance budgeting for the upcoming financial year.

• Conducting daily briefings and training of different departments

• Supervise junior staff and ensure proper documentation is done

• Technology friendly and worded with various software-based documentation

• Customer relation management

• Operations management and financial administration. Trainee Engineer, 07/2011 to 06/2012

THE MALLAH CO-OP L&C SOCIETY PVT. LTD

• Meetings with clients and rectification of their problems

• Coordination between clients and company without any dispute Engineering Assistant, 01/2011 to 07/2011

JANTA LAND PROMOTERS PVT.LTD

• Customer relation management

• Financial management and budgeting

Education

Bachelor of Science: Civil Engineering, 01/2011

Punjab Technical University - India

Skills

• Customer service

• Team Management

• Financial operations

• Supervisory skills

• Problem-solving

• Strong communication skills

• Resource management

• Training

Contact this candidate