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Customer Service Financial Management

Location:
Virginia Beach, VA
Posted:
April 05, 2024

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Resume:

JENNIFER DUARTE

ad4s7k@r.postjobfree.com

410-***-****

WWW.LINKEDIN.COM/IN/JENNIFER-DUARTE-914A072A3

OBJECTIVE

Dedicated and service-oriented professional, eager to secure a challenging position as Procurement Specialist. Leveraging a robust background in inventory and customer service, I aim to contribute to organizational success by implementing efficient processes and fostering a positive work environment.

SKILLS

Inventory Management

Financial Management

Customer Focus

Communication skills

Bilingual: Spanish

EXPERIENCE

CEO and Dispatcher at Jedua Transport, Baltimore, MD

January 2023 — Present

• Scheduling and Administration: Prepared and updated staff’s daily work schedules, ensuring optimal staffing levels for efficient delivery operations.

• Record Management: Organized and maintained accurate records of vehicles, schedules, and completed orders, facilitating order tracking and supply deliveries.

• Vendor Negotiations and Market Analysis: Analyzed freight market trends for daily negotiations on route bids between driver and supplier for optimal organizational gains.

• Budgeting and Financial Management: Managed procurement functions, ensuring accurate financial records, and processed weekly payroll for the successful operation of the business.

• Regulatory Compliance: Maintained up-to-date knowledge of statutory requirements and regulations and supervised staff, ensuring adherence to legal standards, and promoting a compliant work environment.

Engagement Assistant at Old Dominion University, Norfolk, VA

January 2020 — January 2023

• Event Planning and Project Management: Demonstrated creativity and cultural sensitivity in organizing over 100 successful events to ensure intercultural inclusivity and community engagement.

• Interdepartmental Collaboration: Acted as a liaison between departments, ensuring seamless coordination and cooperation to enhance the success of intercultural events.

• Procurement and Stock: Administered all office procurement functions and end of the month credit card reconciliation for approval. Preformed inventory to allow for timely replenishment orders and maintained records.

• Negotiation: Negotiated best vendor terms for events and University trips for different organizations based on budget and schedule requirements.

Procurement and Contract Specialist at Naval Medical Center Portsmouth, Portsmouth, VA

September 2013 — January 2015

• Procurement: Processed incoming purchase requests, reception and reconciliation of all supplies and parts for the Biomedical Engineering Division, overseeing the support of 29 Biomedical Equipment Technicians and managing 21k pieces of medical equipment valued at $121M.

• Delivery: Delivered health care material to technicians in a timely and accurate manner. Assured supplies and materials were in operational conditions.

• Vendor Negotiations: Successfully negotiated terms and conditions with vendors including international sourcing, focusing on shipping and estimated time of arrival to ensure timely and cost-effective procurement.

•National and International procurement: Knowledge domestic and foreign policies for lawful procurement.

Receipt Control at Naval Medical Center Portsmouth, Portsmouth, VA

February 2013 — September 2013

• Customer Relations Management: Led and managed customer relations between hospital departments and vendors, ensuring seamless communication and collaboration.

• Supply Chain Optimization: Implemented strategies to ensure timely turnaround times for incoming supplies and equipment, significantly reducing wait times for staff supporting patient care.

• Quality Assurance: Developed and maintained stringent quality standards, contributing to the delivery of high-quality medical supplies and equipment to different departments within the hospital. Carried out warehouse and inventory control policies and procedures.

Logistics Specialist at US Navy: USS Oak Hill (LSD 51), Virginia Beach, VA

February 2011 — February 2013

• Customer Service Excellence: Ensured quality customer service for orders originating from over 40 different departments, maintaining high standards both while the ship was underway and in port.

• Inventory Management: Implemented efficient tracking systems, contributing to accurate stock levels, and preventing shortages or overstock situations.

EDUCATION

BS in International Business, Double Minor in Management and Supply Chain Management

Old Dominion University, Norfolk, VA

August 2018 — December 2021

AS in Business Management

Tidewater Community College, Norfolk, VA

August 2015 — May 2020



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