Address: *** * **** ** ***, New York ***** Phone number: 646-***-****

Email address: ad4s6j@r.postjobfree.com

MICHAEL HOLMES

PROFILE

Highly motivated and results-oriented Design/Sales consultant with a strong track record of surpassing KPI's. Aiming to secure a leadership position in sales management or design consultation, leveraging extensive expertise. Demonstrating expertise in actively strategizing space planning, coordinating colors with precision, and proficiently utilizing design software to achieve outstanding outcomes. Showcasing exceptional ability in cultivating robust client relationships, exhibiting dynamic leadership, and executing strategic decisions. Proficient in leading teams and managing budgets, while consistently driving exceptional sales performance. Prepared to contribute invaluable expertise and exceptional skills to any organization within the industry. WORK

EXPERIENCE

MHIDSTUDIO

01/2018 – present NEW YORK

Spearheaded and successfully executed interior design projects for high-profile establishments, including 350 W 42nd in the Orion building, Iroquois Hotel Lobby, and Hotel Bellecalire bathrooms, ensuring exceptional outcomes and seamless implementation.

Implemented groundbreaking design strategies, incorporating sustainable materials and practices, to enhance project deliverables. Collaborated seamlessly with architects, contractors, and clients to integrate interior design elements, resulting in the triumphant completion of high-profile commercial projects across diverse industries.

Cultivated collaborative relationships with esteemed contract clients, such as Maison Gerard for 40 East End and the Jean Prouve 6mx6M house, resulting in a successful completion of a photo shoot and receiving positive client feedback.

Founder- Interior Designer

ETHAN ALLEN

03/2022 – present HARTSDALE

Developed and executed innovative design solutions for diverse client projects such as the The Consulate of Portugal at the Embassy. Collaborated seamlessly with cross-functional teams to evaluate client needs, establish design objectives, and provide strategic input for visual branding and communication.

Led client presentations and facilitated engaging design discussions, effectively communicating design concepts and resolutions to non-technical stakeholders to achieve consensus and project success.

Design Consultant

Williams-Sonoma, Inc.

07/2021 – 02/2022 NEW YORK

Collaborated closely with clients to ascertain their design requirements and objectives, contributing to the successful completion of numerous kitchen projects that consistently surpassed client expectations. Generated inventive and visually captivating design concepts, integrating contemporary industry trends and client preferences to produce distinctive and influential designs.

Orchestrated and executed design projects, fostering effective communication and ensuring timely achievement of project milestones while adhering to budgetary constraints.

Design Consultant

WORK

EXPERIENCE

Rejuvenation-Williams-Sonoma, Inc.

08/2017 – 12/2019 NEW YORK

Managed trade accounts with an annual value exceeding $3M, consistently prospecting and engaging with potential firms.

Oversaw trade accounts in a wide range of states, including ME, VT, NH, CT, RI, PA, MI, OH, KY, WV, VA, MD, NC, SC, and NY.

Successfully acquired new business accounts within assigned territories through strategic visits and targeted email campaigns. Developed and executed quarterly events to enhance brand recognition and promote community involvement, including highly successful monthly first Friday events, pop-up shops, and educational lunch-and-learns. Actively participated in weekly meetings with corporate and external stakeholders, driving business growth and fostering strong relationships. Delivered captivating Lighting and Design classes to industry professionals, enabling them to earn Continuing Education Units (CEUs) and advance their professional development.

Architectural and Design Trade Rep

Rejuvenation-Williams-Sonoma, Inc.

07/2016 – 08/2017 NEW YORK

Consistently achieved exceptional sales performance, ranking top in-store and company-wide, with annual personal sales totaling $1 million Spearheaded the successful launch of a new design center, overseeing all aspects of planning, staffing, and operations for a seamless and efficient operation

Implemented innovative design strategies, fostering a collaborative and creative environment, resulting in a 20% increase in client satisfaction and a 15% revenue growth

Streamlined design processes and workflows through the utilization of cutting- edge technology and software, enhancing productivity by 25% and reducing project turnaround time by 30%

Led and mentored a team of 15 designers, providing guidance, feedback, and professional development opportunities, resulting in a highly skilled and motivated workforce consistently exceeding client expectations with high- quality designs

Effectively achieved the highest number of Home calls in the company for design visits, by training and developing the team on visit expectations resulting in a 13% penetration to client sales.

Design Center Manager

Forever 21

06/2015 – 06/2016 WASHINGTON, DC

Led a 15-member leadership team and provided expert coaching and mentorship to enhance performance and ensure strict adherence to company policies and procedures.

Oversaw 125 associates and ensured their compliance with service standards, product knowledge, and operational procedures to drive sales. Headed the Service, Visual, and Operations teams of a 65,000-square-ft $10M flagship location.

Trained the operations leadership team to effectively utilize payroll and adjust hours based on sales, resulting in a 3% savings for the year. Led stock management to meet productivity UPH standards and effectively replenish the sales floor based on merchandise reports. Drove compliance and conducted training for the team on all store facility maintenance-related tasks.

Flagship Manager Operations and HR

H&M

08/2014 – 05/2015 GEORGETOWN

Implemented innovative visual merchandising strategies, resulting in a noteworthy 15% increase in sales within the Women's Department. Developed and successfully executed comprehensive training programs for a team of 100 sales associates, significantly enhancing product knowledge and elevating customer satisfaction.

Collaborated closely with buyers and vendors to curate a diverse and Flagship Department Manager Women's

WORK

EXPERIENCE

trend-setting product assortment, contributing to an impressive 20% increase in customer foot traffic and repeat business.

Successfully led and motivated a team of 10 associates, fostering a positive work environment and consistently achieving performance goals through effective coaching, feedback, and recognition.

Introduced and enforced best practices for sales and customer service, resulting in commendable comp sales growth and enhanced collaboration among team members.

Demonstrated exceptional customer service skills by proficiently resolving all customer complaints in a professional manner, prioritizing utmost customer satisfaction.

Developed an innovative business strategy aimed at maximizing opportunities and generating additional store volume, including hosting Fresh Friday's with a local DJ to drive in-store traffic.

Demonstrated meticulous attention to detail by accurately stocking and replenishing merchandise according to store merchandising layouts and sales performance of key programs.

Played a key role in training new sales associates on H&M values, ensuring that they embody the company's core principles.

Led the visual team in flawlessly executing all floor set directives on time and according to brand standards.

Regularly delivered comprehensive weekly reports during meetings, covering department sales, replenishment standards, and highlighting notable successes and areas for improvement.

AMERICAN EAGLE OUTFITTERS INC.

06/2013 – 07/2014 WASHINGTON DC/MARYLAND

Led and managed a team of 50 employees, effectively ensuring smooth store operations and delivering exceptional customer service Developed and executed innovative sales strategies that resulted in an impressive 20% increase in store revenue during the first quarter Designed and implemented comprehensive employee training programs, significantly enhancing staff proficiency and improving overall customer satisfaction

Conducted regular performance evaluations, providing constructive feedback and expert coaching to empower team members to exceed sales goals Successfully eliminated the store's participation in the Loss Prevention Target Program through strategic training initiatives, resulting in stronger customer engagement and optimized peak sales scheduling

Oversaw store team leadership and supervised 30 employees across both Brand and Customer Service centers

Recruited, trained, and developed a cross-functional team of core and seasonal staff members

Promoted a Visual Associate to Lead Sales and a Lead Sales to Assistant Manager of Operations

Managed the controllable components of the P&L to achieve all store financial and expense targets, resulting in an impressive 8% increase in net profit on the year

Ensured maximum productivity by overseeing scheduling in Work-brain and completing daily Leader on Duty hourly sheets

Created customer loyalty through exceptional in-store experiences and effectively utilized social media and email capture techniques. Store Team Leader

Aeropostale

05/2012 – 05/2013

CHARLOTTESVILLE AND LYNCHBURG, WESTERN VIRGINIA DISTRICT Led and supervised a team of 50 employees to achieve annual revenue targets, resulting in a 20% increase in sales and profitability. Implemented strategic initiatives to improve operational efficiency, resulting in a 30% reduction in costs and enhanced customer satisfaction. Executed comprehensive marketing campaigns, utilizing digital platforms and traditional advertising mediums, leading to a 10% growth in customer base. Established and maintained strong relationships with key stakeholders, including suppliers and vendors, ensuring timely delivery of goods and services, General manager

WORK

EXPERIENCE

and driving overall business success.

Bath and Body Works

01/2011 – 04/2012 CHARLOTTESVILLE / STAUNTON

Implemented and executed operational efficiency strategies, resulting in an impressive 20% surge in productivity and a notable 15% reduction in overall costs.

Directed and cultivated a team of over 50+ employees, fostering an exceptional work environment and achieving an outstanding 90% employee retention rate. Consistently achieved monthly customer experience survey ratings of 95% or better, reflecting exceptional levels of customer satisfaction. Devised and executed comprehensive marketing campaigns, leading to an exceptional 25% expansion of the customer base within a year. Established and nurtured robust relationships with key stakeholders, resulting in successful partnerships and a remarkable 30% increase in revenue during the first quarter.

General Manager

Gap

02/2002 – 12/2010 CHARLOTTESVILLE

Successfully led all District Visual Merchandising initiatives, conducting store visits with and without DM.

Developed and implemented a comprehensive training program for Senior Brand and Assistant Brand Managers.

Traveled to assist in training workshops for Visual Training. Proactively drove overall store earnings by effectively leading the team to increase top line sales while managing controllable contribution. Managed and maintained responsibility for P&L reporting on a monthly basis. Evaluated store sales and payroll goals daily, utilizing business reports and payroll tools to make necessary adjustments to meet business needs. Leveraged gross margin report and financial resources to optimize productivity in each department, resulting in a $900K increase in sales by expanding the Women's assortment to include Extra Large sizes.

Conducted weekly visual merchandising walk-throughs with Brand Managers and Department Leads.

Developed on-boarding plans and facilitated training for all direct reports. Designed personalized development and training plans for managers based on their career aspirations and development needs.

Earned promotion to Acting General Manager from Assistant Brand Manager in Q4 2004 for Holiday season, achieving a 64% increase in sales to comp and winning the "Top Store" award in the North East Zone for exceptional performance.

Promoted to Senior Brand Manager in 2005, overseeing Store Visual Merchandising with a team of 2 Assistant Brand Managers and 3 Merchandise Leads in the third highest volume store in the District. Successfully ran the store in the absence of the General Manager, leading to promotion to General Manager in 2006. Trained and developed the Merch team and achieved a store audit pass rate of 96% or better. Improved inventory loss compared to the previous year, resulting in the removal of the store from the

"Target Store" program.

Promoted to General Manager of a "Top Tier" location in 2008, overseeing 2 stores during Q4 to support the District and teams during a period of transition.

Promoted from Brand Manager to General Manager of a previous location. Promoted Stockroom Manager to Assistant Customer Experience Manager. Senior General Manager

EDUCATION

New York Institute of Art and Design

07/2020 – 08/2021 NEW YORK, NEW YORK

Interior Design Certificate in Interior Design

EDUCATION

University Of Maryland Global Campus

01/2012 LARGO, MARYLAND

Business Administration Bachelor of Business Administration

(B.B.A.)

SKILLS P&L Management Microsoft 365 Salesforce

Sketchup 20*20 Icovia PC & Mac

– -DEVELOPMENT SKILLS

Problem Solving Negotiating Multitasking

Time management Leadership

– -SOFT SKILLS

CERTIFICATES

UDEMY

11/2021

I am certified in "Popular Interior Design Styles and How To Use Them" from UDEMY, an authoritative online learning platform. This certification has provided me with comprehensive knowledge and skills in understanding and implementing various interior design styles. I am equipped with the expertise to create aesthetically pleasing and functional spaces that incorporate the latest trends in the industry.

Popular Interior Design Styles and How To Use Them Ken Blanchard Company

06/2008

I have successfully completed the Situational Leadership certification program offered by the renowned Ken Blanchard Company. This certification has equipped me with the necessary skills and knowledge to effectively adapt my leadership style based on the needs of individuals and teams in various situations. I am confident that this certification will greatly enhance my ability to lead and inspire others to achieve exceptional results.

Situational Leadership

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