Claudia Krause

Numerous Years Management Experience

West Palm Beach, FL 33417

ad4s6f@r.postjobfree.com

+1-561-***-****

I have been a Manager for many years in both the Restaurant and Retail industry. I find both concepts rewarding as well as a challenge. I once managed a food court in Vero Beach, FL. It consisted of seven branded concepts. I supervised fifty-five employees, two Supervisors, and two Assistant Managers. I wrote the employee handbook and the catering menu.

I have received awards, raises, and promotions for my performance. Great customer service is the key to my success. I go out of my way for each and every customer to keep them coming back. I treat the customer as if they were my best friend! I enjoy what I do and it shows!

Willing to relocate to: Florida - -

Authorized to work in the US for any employer

Work Experience

Floor Manager

Ted Baker - Boca Raton, FL

December 2022 to Present

Ted Baker has two departments within the Bloomingdale’s store in Boca Town Center. At the present time, I am responsible for the full operation of both the Women’s and Mens Departments. Shop Manager

HOBBS London - Palm Beach Gardens, FL

February 2018 to December 2022

I was the Lease Shop Manager in the Bloomingdale’s in the Gardens Mall in Palm Beach Gardens, FL. I would assist customers in selecting the perfect outfit or one piece of clothing. Either way, I gave the customer an excellent experience they would never forget. General Manager

Sbarro - Wellington, FL

August 2013 to September 2018

I was the General Manager of a company owned Sbarro Pizza Restaurant in the Wellington Green Mall. I had also managed a Sbarro restaurant on the Florida Turnpike working for Marriott. I was responsible for the full operation of the restaurant including scheduling and inventory. I supervised 12 Associates and 2 Supervisors.

Unfortunately, the company sold all the Sbarro restaurants in Florida and my store was the first to be sold.

• Managed and trained new hires

• Prepared payroll

• Maintained staffing levels

• Successfully implemented new policies and procedures to improve team efficiency

• Planned and coordinated events

Education

Associate's degree in Business Management

Center For Degree Studies - Scranton, PA

August 1985 to June 1987

Skills

• Management (10+ years)

• Restaurant Management

• Profit & Loss

• Payroll

• Inventory Control

• Food Safety

• Event Planning

• Restaurant Experience

• Recruiting

• Budgeting

• Merchandising

• Supervising Experience

• Leadership

• Forecasting

• Kitchen Management Experience

• Sales Management

• Pricing

• Labor Cost Analysis

• Purchasing

• Microsoft Office

• POS

• Human Resources

• Culinary Experience

• Strategic Planning

• Logistics

• Financial Report Writing

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