Dental Assistant Customer Service
Resume:
Ruth Rodriguez
San Diego, CA *****
****.**********@*****.***
Authorized to work in the US for any employer
Work Experience
Dental Assistant/Sterilization Technician
San Diego Dental Careers - San Diego, CA
February 2019 to Present
• Work with patients to make them comfortable in the dental chair and to prepare them for treatments and procedures.
• Prepare the work area for patient treatment by setting out instruments and materials.
• Assist dentists by handing them instruments during procedures.
• Create dental models using alginate impression material and dental stone.
• Keep patients' mouths dry by using suction hoses and other equipment.
• Perform sterilization of dental instruments.
• Instruct patients in proper dental hygiene.
• Process x rays and complete lab tasks, under the direction of a dentist.
• Keep records of dental treatments.
• Schedule patient appointments.
• Work with patients on billing and payment.
Sales Associate
Ross Stores - San Diego, CA
April 2018 to Present
• Process all sales transactions accurately and in a timely fashion.
• Answer customers' questions and addressed problems and complaints in person and via phone.
• Train employees on cash drawer operation.
• Deliver prompt, accurate and excellent customer service.
• Collaborate with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
• Build customer confidence by actively listening to their concerns and giving appropriate feedback.
• Build and maintain effective relationships with peers and upper managements.
• Perform Loss Prevention activities to prevent theft in store.
. Community Clinic Vista Ca
three months
Sterilization Technician
Medical Transportation Driver
The Super Dentists - Oceanside, CA
October 2019 to October 2023
Transportation patients to the school after the appointment. Dental Sterilization Technician
The Super Dentists
October 2018 to October 2023
Career Objective:
Seeking an entry-level dental assistant position to deliver excellent care and treatment to patients using my knowledge and experience collected through internship. Summary of Skills:
Instrument processing • Room set-up and break down • Dental equipment maintenance • Facility maintenance • Lab organization and case management • Computer systems maintenance • Stocking of rooms • Dental supply ordering to budget
• Strong knowledge of medical terminology associated with oral care and hygiene.
• Proficient in verbal communication with staff, patients, and relatives.
• Experienced in taking dental x-ray photographs and providing explanation to patients.
• Ability to prepare, maintain, and update patient files.
• Skilled in handling routine lab work and daily inventory of the clinic.
• work with primary methods of medical sterilization occur from high temperature/pressure and chemical processes.
• Plasma Gas Sterilizers. ...
• Autoclaves. ...
• Vaporized Hydrogen Peroxide Sterilizers
• Maintain sterilization log books.
• Comply with and share in the implementation of all safety, sterilization and infection control requirements, including OSHA.
Education
Associate's degree
High school diploma or GED
Skills
• Dental Assisting
• Infection Control Training
• Medical Imaging
• Dentrix
• HIPAA
• Chairside Assisting (1 year)
• Dental Receptionist
• Laboratory Experience
• Eaglesoft
• Anatomy Knowledge
• Medical Scheduling
• Insurance Verification
• Phone Etiquette
• Medical Billing
• Front Desk
• Medical Records
• Spanish
• Medical Terminology
• Epic
• Medical Coding
• Dental office experience
• OSHA
• Computer operation
• Patient care
• Medical receptionist
• Sales
• Customer service
• Delivery driver experience
• Documentation review
• Infection control
• Clerical Experience
Certifications and Licenses
X-ray license, BLS/CPR Card, Basic Life Support BLS/CPRCalifornia Act Dental Present
Certified Dental Assistant
Registered Dental Assistant
AED Certification
Driver's License
Food Handler Certification
Contact this candidate