LINDSAY PEMBLETON

Sparks, NV ***** 775-***-**** ad4s41@r.postjobfree.com

Professional Summary

Dedicated Customer Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Maintained positive professional relationships with Contractors, vendors, and home owners new as well as existing.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Showroom Supervisor 09/2023 - 03/2024

D & L Tile Inc. – Reno, NV

Improved showroom sales by implementing effective visual merchandising strategies and product placement techniques.

Developed strong customer relationships by providing personalized assistance and addressing their needs promptly.

Contributed to strategic planning efforts aimed at optimizing overall business performance through effective showroom management tactics.

Created a job folder upon the customer signing the contract, ordered any and all materials needed for the job.

Helped residents select the exact tile for floors, walls, and shower, as well as pick out slab for the countertops & vanities throughout

Accept checks and input them into quickbooks

Maintained focus during busy times and delegated tasks to employees to keep business running smoothly. Administrative Assistant 09/2020 - 07/2023

Real Deal Casino Party – Valrico, FL

Enhanced event attendee satisfaction by effectively coordinating logistics and managing event timelines. Assisted in the planning of high-quality events by researching and recommending suitable venues and hiring necessary staff

Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.

Facilitated efficient communication between team members by maintaining organized records of event plans, schedules, and contacts.

Supported successful fundraising efforts by assisting in the organization of auctions, raffles, and sponsorships for charity events.

Certified Pawn Broker 06/2021 - 07/2022

Value Pawn & Jewelry – Largo, FL

Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.

Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.

Prepared contracts and related documentation according to strict standards. Completed training programs to remain updated and further develop proficiency of important industry information.

Conducted tests on precious stones and metals to get the best value amount for both the customer and the company.

Skills

Sales strategy development

Purchase Orders

Client Relationships

Store layout planning

Calendar and Scheduling Software

Excellent Communication

Customer Service Management

Product ordering

Multitasking and Prioritizing

Education

Hospitality Administration And Management 05/2014

The Culinary Institute of Niagara Falls, NY. - Niagara Falls, NY Majored in Culinary Arts & Minored in Hospitality Management GED 10/2002

Niagara-Wheatfield Senior High School - Sanborn, NY Certifications

Certified Pawn Broker - EZCorp / Value Pawn & Jewelry - 1 yr Casino Table Games Dealer, Real Deal Casino Parties - 3 yrs

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