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Customer Service Medical Office

Location:
Massapequa, NY, 11758
Posted:
April 05, 2024

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Resume:

Page * of * Caroline Rice Resume

Caroline Rice

732-***-**** ad4s3u@r.postjobfree.com Massapequa, NY EDUCATION

Hunter Business School

Medical Office Administration Certificate, Levittown NY March 2024 Lincoln Technical Institute

Medical Office Administration Specialist Program, Edison NJ January 2013 SKILLS

PROFESSIONAL

Administrative Procedures – problem solving – multitasker – team player – customer service – detail oriented TECHNICAL

Microsoft Office – Google Workspace – EMR knowledge – Typing 40 WPM – QuickBooks – Medical Terminology Accounts Receivables / Payables - Payroll - Client Scheduling – ICD -10 -PCS, ICD 10 CM, HCPCS, CPT WORK EXPERIENCE

Medical Assistant August 2022 – January 2023

Priestley Chiropractic – Farmingdale, NY

Verified & entered patient’s health insurance, appointments, & demographics into EMR system.

Verified next day appointments and ordered office supplies.

Set up patients in rooms and pulled up radiology results. Xactimate Writer April 2021 – February 2022

Roto Rooter, Farmingdale, NY

● Entered water restoration estimates through Xactimate.

● Sent estimates to the insurance companies and negotiated estimated totals.

● Entered paperwork received from plumbers.

● Provided customer service to help customers with appointments, complaints, and orders. Vice President August 2014 – October 2020

Best American Fence II Corp. Jackson, NJ

● Entered Estimates & Invoices into Quickbooks.

● Responsible for accounts receivable and payables.

● Managed Payroll.

● Ordered job materials & office supplies.

● Entered bank statements & reconciled accounts.

Front Desk Receptionist and Billing Clerk February 2013 – August 2014 Immediate Care Walk-In of Hazlet, Hazlet NJ

● Patient registration, answered phone, scheduled appointments

● Verified Insurance eligibility

● Collected copays and balanced cash & credit card transaction

● Entering and scanning patient results and medical files into EMR system

● Medicare aging reports

Page 2 of 2 Caroline Rice Resume

Medical Assistant/Front Desk October 1998 – October 2002 Dr Robert M Dean MD, Levittown NY

Set up patient in exam rooms and assisted in procedures

Recertifications on deliveries and surgeries

Sterilized surgical tools, prepared blood tubes and lab slips to be sent to the lab

Scheduled/rescheduled appointments, answered phones, entered patient demographics, checked patients in and out



Contact this candidate