Customer Service Sales Associate

Jesmeen Chowdhury

Upper Darby, PA ***********@*****.*** 646-***-****

SUMMARY OF QUALIFICATIONS

A multilingual, diligent, and efficient customer service representative. Has a history of a dependable and loyal attitude. Understands tasks and responsibilities quickly with 13 years of retail experience and total 17 years of customer service experience. Currently seeking a customer service role with a suitable company. Languages spoken: Bengali, Urdu, Hindi, and English.

PROFESSIONAL EXPERIENCE

Kohls, Havertown, PA Present

Sales Associate

● Handled all register tasks.

● Assisted customers in finding merchandise on the sales floor and online.

● Aided customers with amazon returns at the amazon counter located in Kohl's.

● Open Kohls credit card accounts.

Sheraton University City Hotel, Philadelphia, PA 2018-2020 Housekeeping Team Leader

● Upkeep cleanliness and organized hotel rooms and lobby.

● Created schedules for employees.

● Personalized all guest rooms according to preference.

● Organized VIP client programs in party halls and business conference rooms. Target, Hicksville, NY

Cashier 2014-2017

● Cash handling

● Trained 15 new sales associates every quarter.

● Greeted all customers in a professional and friendly manner.

● Register Open/Close tasks.

Macys, Hicksville, NY 2012-2017

Sales Associate

● Assisted customers in finding merchandise on the sales floor and online.

● Trained for all departments including beauty, shoes, fragrance and jewelry.

● Suggested products/ clothing for customers during special occasions.

● Register Open/Close tasks.

EDUCATION

GED Queens, NY 2007

Bachelor of Arts Dhaka, Bangladesh 1997

PROFESSIONAL LICENSES

CPR/AED National CPR Foundation ID# 24C47E9

Issue Date: 03/08/2021 Exp Date: 03/08/2023

Contact this candidate