CURRICULUM VITAE OF REFILOE KARABO MALESHOANE NDLOVU

Personal Profile

I am an ambitious, efficient, honest, trustworthy and professional South African female, born in 11 March 1994. I’m fluent (both writing and speaking) in IsiZulu and English language, goal orientated and can work independently and process knowledge efficiently and effectively. I have good and disciplined work ethics. Contact Details

Physical / Postal address : 23 Xulu Road, Umlazi L,Durban 4066 Cell number : 061******* / 065*******

Email address : ad4rwl@r.postjobfree.com

Educational Information

National Senior Certificate, Heritage Academy,2012 Key Competencies and skills

· Excellent coordination, communication and interpersonal skills

· Microsoft Office (word, PowerPoint, excel,)

· Ability to work independently and a team player

· Hardworking, responsible, adaptable and have a positive attitude

· Ability to process information efficiently and accurately

· Ability to conduct presentations, organize meetings and take notes

· Ability to listen attentively and follow instructions

· Telephone Etiquette

Employment History

1. Umlazi Mega City Spar – Customer Care and Marketing

• November 2013 – May 2014

DUTIES :

• Customer Care – instore inquiries

• Doing instore orders

• Marketing – creating store monthly promo papers and instore promo merchandise 2. Cell C Pavilion

• Customer Service Representative – Assistant Manager

• July 2014 – May 2016

DUTIES :

• Sales

• Customer Service

• Opening and Closing of store

• Stock takes – every morning

• Banking consolidations

• Organize promotions

• Ordering Stock

• Assisting with instore training and recruitment

3. The Creative Counsel – Sales Representative and Marketing – Diageo

• November 2016 – December 2017

DUTIES :

• Store visits

• Checking to see if there’s sufficient stock

• Checking sales against competitor

• Providing branding in-store

• Providing stores and Taverns with promo merchandise and assigning promo agents to client

• Delivery of goods to stores

• Following up on any queries that’s the stores or tavern may have in relationship to our products

4. MTN – Sales Representative

• March 2017 – April 2018

DUTIES :

• Sales

• Customer Service

• Opening and Closing of store

• Stock takes – every morning

• Banking consolidations

• Organize promotions

• Ordering Stock

5. Roots And Merchandising – Sales Representative and Marketing (Pernod Ricard)

• June 2018 – December 2019

DUTIES :

• Store visits

• Checking to see if there’s sufficient stock

• Checking sales against competitor

• Providing branding in-store

• Providing stores and Taverns with promo merchandise and assigning promo agents to client

• Delivery of goods to stores

• Following up on any queries that’s the stores or tavern may have in relationship to our products

6. MTN – Team Leader/Manager North Coast.

• Current

DUTIES :

• Plan and managing a team of field agents on a day-to-day basis.

• Transporting field agents to and from sites.

• Recruit, Train, Onboard and provide continuous training to Foot Soldiers, TEDIs and regional resources.

• Assist Foot Soldiers and TEDIs with customer registrations, selling of MoMo products and services and banking.

• Work closely with MTN back-office functions to assist customers and field agents on queries on product.

• Induct new field agents.

• Submit daily, weekly and monthly reports to FS regional admin and FS H/O management

References

Mr Didi

Company : The Creative Counsel

Position : Manager

Tel : 061-***-**-**

Mrs Mmatau

Company : Smollan

Position : Account manager

Tel : 083-***-****

Contact this candidate