T.D. Briggs

Seattle, WA ***** 206-***-****

ad4rtp@r.postjobfree.com https://www.linkedin.com/in/t-d-briggs

EDUCATION

UNIVERSITY OF WASHINGTON January 2020

Department of Communication Seattle, WA

Bachelor of Arts in Communication: Human Resource Management

Minor: Psychology

WORK EXPERIENCE

PAC-12 CONFERENCE

Account Executive University of Washington Intercollegiate Athletics

Seattle, WA August 2021 – Present

●Generated more than $400k in new revenue by leading customers through the entire sales process from prospecting to nurturing the relationship after close

●Oversee upwards of 10k accounts between 9 ticketed sports

●Responsible for rebuilding customer pipeline through cold calls, prospecting, referrals and in-person at tabled events

●Meet with clients on and off site to establish, grow and maintain relationships

●Use Data Analytic and Sales Platforms such as Eloqua, Paciolan, Salesforce, Salesloft and Outreach to target customer tendencies and sales initiatives

●Weekly meetings with Senior Executive Staff and Athletic Departments to breakdown Sales, Marketing, Retention and Social strategies heading into and during the season

●Copywrite email cadences and sales campaigns to initiate new sales for specific sports and events

KEY BANK

Bank Teller

Seattle, WA June 2016 – August 2021

●Coordinated with Area Leader and Managers to cross-train and operate in all 13 branches of my region to meet daily and quarterly goals

●Collaborated with Branch Managers to pinpoint areas of improvement within the branch

●Maintain confidentiality and integrity of information and records

●Assessed on client experience – ended 2020 with a 100% client satisfaction rating

●Assisted branches with community outreach and engagement programs by going out into neighborhoods and interacting with local businesses to develop rapport

●Arranged and communicated meetings between staff and clients – over the phone or in-person

●Established a positive atmosphere for clients by engaging and listening to their personal needs

●Referred solutions to new and existing clients such as deposit accounts and credit products based on situation and circumstance

Academy of Finance - Internship Seattle, WA June 2015 – May 2016

●Invited by Area Leader to continue working with Key in an official capacity – transitioned into a full-time position at the end of the internship

●Tasked with being the initial line of contact with clients that came into the branch – identify then evaluate what the client needs based on discussions and prior history with Key

●Reviewed and advised clients on how to deepen their relationship with Key

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