Ashley Mays

Throughout my years of working I have become exceptionally educated and awesome

at demonstrating customer service especially within the food industry in a few different different jobs I have worked throughout the couple of careers I take pride in having been able to perform exceptionally well. It would be an honor to be able to demonstrate it to your company in the very near future. I look forward to becoming a positive individual that'll perform at my best while working within your company. Las Vegas, NV 89148

ad4rrm@r.postjobfree.com

+1-702-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front of Warehouse Lead Cashier

The Home Depot - Las Vegas, NV

August 2021 to January 2022

• Was in charge of all cashiers

• Made sure all front of Warehouse employees were following there schedules at all times

• Trained cashier's on the different credit cards we were to pitch to all guests at check out

• Was part of management weekly meetings about sales and merchandising

• Fulfilled online orders and helped guests over the phone with there online orders

• Made sure all registers were counted and logged at the beginning and end of each shift

• Was in charge of all self checkout. Machines and helped any customer that needed it at sf checkout

• Multitasked daily

• Pointed guests in the right direction when asked where a certain item was in the store

• Gave exceptional customer service to every guest Account Manager

Discovercard - Nevada

May 2018 to July 2021

• Helped customers with making credit card payments

• Guided them on how to make there credit cards to good standing and above

• Help to manage there accounts and keep them current

• Educated customers about forbearance programs

• Entered all there info efficiently and in a timely manner

• Provided customers with programs if there experiencing financial difficulties

• Was able to de-escalate a situation when a customer called angry about there accounts

• Made monthly goals that were made for us to make

• Made sure every customers called was answered and completed in a timely manner Store Manager

Marco's Pizza - Las Vegas, NV

May 2012 to April 2015

• Was the store manager on duty

• In charge of opening and closing the whole store to bringing the bank deposit to the bank or leaving it in the safe and locking up at night

• Held keys to the store

• Delegated all associates on duty

• Made sure marketing was up to date

• Had to do payroll once every other week

• Made the schedule for the entire restaurant twice a month

• Made sure all food prep was ready every morning for the entire day

• Was in charge of the turn over off all the pizza sides and dough everyday

• Hired associates and drivers

• Kept year to date sales and everyday

• Made sure store was clean and always ready for district to pay a visit Assistant Store Manager

Aeropostale - Mary Esther, FL

January 2007 to April 2010

• Held keys to the store

• Open and closing manager

• Trained associates

• Interviewed new associates

• Attended monthly district meetings

• Kept hourly, daily and monthly YTD sales when on duty

• Did payroll weekly

• Scheduling

• Daily money drops in store safe or at the bank

• Delegated all staff

• Did weekly floorsets

• Kept the back store room neat and organized

• Made sure all marketing was changed weekly for the store

• Made sure every staff member including myself gave exceptional customer service

• Helped customers with online orders daily

Education

Some college in Associates degree in general studies College of Southern Nevada - Las Vegas, NV

May 2003 to November 2005

High school diploma

Navarre High School - Navarre, FL

August 1999 to May 2003

Skills

• Customer service

• Account Management

• Business Development

• Store Management Experience

• CRM Software

• Relationship Management

• Customer Relationship Management

• Management

• English

• Cash handling

• Food Industry

• Organizational skills

• Merchandising

• Project Management

Contact this candidate