Heather Rigozzi

** ***** **

Ocala, Florida

269-***-****

ad4rr7@r.postjobfree.com

Objective

Dedicated individual with the desire to experience growth within myself.

Reliable individual with the ability to work well with others in critical situations.

Work Experience

Nursing Supervisor UHS – The Vines

March 2022 – March 2024

Responsible for supervising the hospital on a day-to-day basis. Tasked with maintaining appropriate staffing based on patient to staff ratio. Responsible for assisting in preparing the hospital for Joint Commission surveys. Tasked with training new hires to perform all duties of their jobs as well as point of care testing used within the hospital. Capable of assisting patients and families with concerns about their care. Able to effectively communicate changes to staff. Able to provide accurate data regarding staffing. Responsible for assigning patient beds. Able to provide support and assistance during the admissions process. Capable of processing necessary reports for the department of children and family services as needed/required. Able to effectively communicate with other departments as needed. Updated outdated forms when needed. Organized medication rooms and supply room as needed. Audited charts as requested

Unit Nurse September 2021 – March 2022

Provided safe care for patients within a mental health facility. Cared for patients during their mental health crisis and detoxification from substances. Documented accurate data regarding the patient and the care they received. Able to perform point of care testing as needed. Able to accurately provided medications to patients, whether scheduled or as needed. Able to de-escalate agitated patients and request assistance/support when de-escalation became ineffective. Provided support to other staff members as needed.

Specialty Practice Registered Nurse Bronson Health Group

Clinical Supervisor December 2020 – June 2021

Responsible for the supervision of clinical staff within a specialty practice. Tasked with staff scheduling and tracking of vacation. Responsible for preparing the office for Joint Commission surveys. Able to train staff to perform all duties within the office, including rooming of patients and point of care testing. Implemented new processes to streamline the workflow for staff. Capable of assisting patients with concerns about their care. Able to effectively communicate changes to staff.

Office Registered Nurse February 2020 – December 2021

Triage duties continue within an obstetrics and gynecology setting. Responsible for the intake of newly pregnant women. Able to provide education as needed for patients. Capable of providing necessary clinical and administrative support to the practice manager. Efficient management of priorities. Perform non stress tests under the direction of the provider. Efficient in the interpretation of electronic fetal monitoring tracings. Proficient in obtaining medication prior authorizations from patient’s insurance company. Able to order necessary tests for patients with provider verbal order. Able to perform medical assistant duties, as well as practice support. Knowledge of Joint Commission expectation.

Triage Registered Nurse February 2018 – February 2020

Responsible for accepting incoming communications from patients and triaging the communication in an appropriate manner. Responsible for maintaining vaccine and medication inventories for the practice. Capable of maintaining and updating electronic medical records for each patient. Capable of providing accurate information to patients, regarding test results and medications. Able to communicate effectively with patients, providers and other necessary medical staff. Able to appropriately prepare patient for the appointment with their provider. Capable of completing point of care testing within the office setting.

South Haven Family Physicians

Phone Triage Nurse September 2015 – February 2018

Responsible for preparing patients for being seen by providers. Capable of maintaining and updating electronic medical records for each patient. Responsible for preparing documents for referrals to specialists. Obtaining prior authorizations for medications and for special testing. Capable of providing accurate information to patients, regarding test results and medications. Able to communicate effectively with patients, providers and other necessary medical staff. Capable of triaging phone calls from patients and routing their questions to the appropriate provider. Able to perform necessary lab tests.

Self-employed April 2014 – September 2015

Responsible for cleaning vacation homes on a strict schedule. Trusted to be within the homeowners’ home without supervision. Able to maintain trust with client. Able to provide quality work within a timely manner.

Registered Nurse

May 2001 – December 2013 South Haven Health Systems, South Haven, Mi July 2003 – December 2013 Charge Labor and Delivery RN

Provided care to patients who have complications of pregnancy requiring hospitalization. Provided care and education to patients and families during the labor and delivery process. Managed the care of the newborn in the Operating Room during a cesarean delivery. Maintained accurate, thorough reports and records. Assessed, documented and communicated symptoms and changes in patients' conditions. Implemented physician orders.

Cared for patients requiring fetal assessment and fetal monitoring.

Administered prescribed medications and monitored vital signs.

Assisted physician during delivery, treatment, examination and surgical procedures. Provided age and culturally appropriate care. Participated as a Core Team member for the MoreOB program.

Special Care Unit Charge RN May 2001 – July 2003

Roles included assignments for fellow staff members, deciding room assignments and communicating staffing and patient’s needs with appropriate personnel. Assist patients and families with admissions, discharges and transfers. Ensured providers orders were carried out, as order and in the proper time frame. Obtained and maintain numerous certifications, such as BLS, ACLS, PALS, PICC line placement and Critical Care Nursing class.

Patient Care Tech May 2000 – May 2001

Worked under the supervision of an RN providing basic bedside care and treatment for patients on the Special Care Unit. Handled duties as assigned per Charge RN.

Education

2001 Lake Michigan College, Benton Harbor, MI

Associates of Science in Nursing (ADN), GPA: 3.4 (Dean’s List)

2019 Andrews University, Berrien Springs, MI

Pursuing bachelor’s in nursing. Current GPA 3.85

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