Email: ad4rqn@r.postjobfree.com Cell: 847-***-****

ANTHONY M. MARTIN

***** ****** ***** *********, ** 60l 02

SUMMARY

**** ******* *****

Hampshire, IL. 60140

I am a hardworking, organized, personable professional, and team player who is serious about work and eager to do a good job. Through my previous experiences I am able to deal with performance concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus; among other various attributes that would help me be an effective leader for this company. I am confident this position will allow me to use my goal setting, listening, and persuasive speaking skills to assist the company as needed and assure long lasting customer loyalty; with a drive and passion to create value for our customers.

WORK EXPERIENCE

Drendles Corner. Huntley, IL.

Team-Member (manager-in-training)

July 2020 - Present/Current

•[Manager-In-Training] for, a single-location; named: Drendles Corner Store - Huntley, IL. A 10,000 Sq.Ft. location - with restaurant, Gas/Filling-Station, and Convenience-Store.

•Responsible for overall success of company.

•Working to learn activities for company such as: payroll, scheduling, and all day-to-day activities as well as long - term company goals. Project and Business Development.

•Demonstrated outstanding customer service, to all of our customers (internal, external, vendors/suppliers) - (relationship-development/building).

•Manage Accounts Receivable & Accounts Payable (in-training)

•UTC-Facility Operations & Management Training- Online & Tested (CERTIFIED-2 years with State of IL).

•Food Service/Food Handling - (CERTIFIED-3 years with State of IL.) ... Charged with new equipment rollout and (product-offerings/pricing/times-served) ... Relating to Food Service in its entirety: relating to any/all: improvements, changes, and/or renovations; I have been named the project-manager; in collaboration, w/: company-owner as my launch into overall, store-management.

•Responsible for day to day operations including shipping, tracking inventory, managing, stocking. Cleaning, organizing, and over-all store performance.

•An Amazon drop-off/ pick-up location.

Matrix Payment Systems. Hoffman Estates, IL.

Sales/Marketing/Lead-Generation Depts.

Sept. 2019 - May 2020

•Responsible for personal and team-driven sales goals.

•Day-to-day activities included general company, sales, and marketing support including the following:

o Lead-Generation for sales dept., marketing support, client retention, management, special projects (business development).

•Demonstrated outstanding customer service, including handling incoming and outbound telephone calls

•Manage National Accounts / Clients.

•Sales calls (internal/external).

•Internal (to) Remote-Employment. ..played a significant role, in working to get our team (dept.) moved to a 100% remote work environment (pandemic-related) including: individual colleagues and management to help in planning and executing the transition; throughout the entire process. Additionally, as (out-of-office)

phone-support (self-proclaimed: IT/Dept.). As well as a number of other personal successes and accomplishments while with Matrix.

Simply Glass, Inc. Algonquin, IL.

Founder/Owner

June 2013 - December 2019

•Responsible for overall success of company.

•Payroll, scheduling, and all day-to-day activities as well as well as long- term company goals

•Demonstrated outstanding customer service, including handling incoming and outbound telephone calls

•Manage Accounts Receivable and Accounts Payable

•Bid jobs and made estimates - sales calls

•Scheduled day to day operations of warehouse including shipping, tracking inventory and managing in-house orders.

Quality Inn, Elgin - Elgin-North/West, IL.

Shifts Manager

February 2015- October 2015

•Conduct property tours for both individual and corporate clients, demonstrating outstanding ability to sell benefits and to answer questions knowledgably and politely

•Kept track of inventory to make sure we had sufficient stock for all rooms

•Supervised housekeeping management to ensure hotel standards were met

•Completed all other jobs as assigned

Meijer Algonquin, IL.

Cashier

December 2012 - July 2013

•Process customer purchases in diverse retail environment.

•Utilize Planogram to assist customers in locating products.

Ross Dress For Less Algonquin, IL.

Store Protection Specialist (SPS)

September 2011- Sept. 2012

•Detour theft by maintaining a command presence throughout store - General store and asset protection

•Greeted customers entering the store

•Filled out daily SPS planner- paperwork on day's activities

•General customer assistance

•Responsible for security and safety of the store

Candlewood Suites, Elgin- Elgin North/West, IL.

Operations and Sales Manager

July 2009- Dec 2009

•Successfully completed numerous external sales calls

•Conducted property tours for both individual and corporate clients, demonstrating outstanding ability to sell benefits and to answer questions knowledgably and politely

•Kept track of inventory to make sure we had sufficient stock for all rooms

•Supervised housekeeping management to ensure hotel standards were met

•Completed all other jobs as assigned

Comfort Suites, Elgin, IL.

Front Desk Associate (Shift Manager)

June 2008-July 2009

•Addressed client concerns with empath y and tact, consistent with hotel policies and guidelines

•Handled incoming and outbound calls courteously and professionally.

•Used outstanding knowledge of business to answer questions and inquiries efficiently

L&R Glass & Mirror: Algonquin, IL.

General Manager

July 2006 to July 2007

•Demonstrated outstanding customer service, including handling incoming and outbound telephone calls

•Managed Accounts Receivable and Accounts Payable

•Bid jobs and made estimates

•Scheduled day to day operations of warehouse including shipping, tracking inventory and managing in-house orders

EDUCATION

DeVry University

•Bachelor's Degree- Business Administration; with a Concentrate, in Small Business and Entrepreneurship (Graduated: December, 2015).

Hampshire High School

•Hampshire High School, IL (High School Diploma, May, 2005).

COMPUTER SKILLS

•OTC-Facility (POS) - Computer: (Sales & Facility Management-System)

•Lottery-Machine (State of Illinois System) Both previous and the latest version - experienced

•IRIS (Customer Relations Manager or CRM-Tool)

•ADP - Payroll System (online)

•Interactive Desktop (phone/fax/etc.)

•Microsoft Office: Excel, Access, PowerPoint, Word

•Microsoft Outlook

•Choice Advantage

•QuickBooks

•Profit Manager

•(Standard) Register

•(Standard) Home/Office fax machines

•Opera

Thank you for the Opportunity.

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