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Customer Service Data Entry

Location:
San Antonio, TX
Salary:
18.50
Posted:
April 03, 2024

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Resume:

SABRITA DURON

**** ******* **

San Antonio, TX **240

Email: ad4ron@r.postjobfree.com

Cell: 210-***-**** Home: 210-***-****

CAREER OBJECTIVE: To solicit and secure opportunities where I can utilize my current skills and capabilities while in pursuit of enhancing my skills set.

HIGHLIGHTS OF QUALIFICATIONS:

•Professionally experienced in fast paced environment.

•Trustworthy, ethical, and committed to superior customer service.

•Confident and poised in interacting with individuals at all levels.

•Detail oriented and resourceful in completing projects timely.

•Knowledgeable in operating basic computer systems.

PROFESSIONAL EXPERIENCE:

4/ 2018- Present Conn’s Home plus

Financial collection

•Collection outstanding payment

•Processing payment

•Verify all demographic

•Review of past payment history has to be conducted to verify that funds were posted correctly as required and recommend necessary adjustments or changes.

12/2016 – 4/2018 United health Care

Rep Associate Medicare / Retirement Claims and Adjustments

•Edss, Cpw systems

•Data entry verification

•Review processes and possible duplicate

•Timely filing

•Review of past payment history has to be conducted to verify that funds were posted correctly as required and recommend necessary adjustments or changes.

03/2014- 8/2016 SWBC

Mortgage Processor/Supervisor-Auditing

Resolving escrow disbursement discrepancies by researching the loan for accuracy.

Making outbound calls to the insurance agent/company to obtain information in order to make timely and accurate update and insurance payment to loan file. Supervising new employee on how to audit accounts and making sure that compliance is being completed on the accounts.

•To review insurance documents that have been send to CES that requires additional research due to missing information

•Research, verifying and update the status of the loan, insurance information by website exploration to include unable to locate LTL/document to ensure the submitted document or matched to correct file

•Supervising new and current employees on auditing process on accounts and compliance steps of auditing.

07/2013- 03/2014 Salco Management

Billing Specialist

•Skilled in hematology/oncology billing practices. Efficient and effective in working claims management work list.

•Proficient in handling post-contractual adjustments, denials and zero pays.

•Skilled at researching and determining information needed to expedite receipt payments.

04/2012 - 06/2013 Pionear / Bank of America

Bankruptcy Operations Specialist

•Review existing bankruptcy cases to determine if a Motion for Relief is required using several systems such as, AACER and National Data Center. If a Motion for Relief is needed, information and legal documents required by the bankruptcy counsel has to be provided.

•Review of past payment history has to be conducted to verify that funds were posted correctly as required and recommend necessary adjustments or changes.

03/2010- 02/2012 Tenet Physician Services

Patient/Client Collector Representative

•Masterful in researching and implementing resolutions of explanation of benefits for Medicare, Medicaid, Commercial and Workmen’s Compensation.

•Impressive and allowing refund timely

•Review and audit accounts for accuracy and for compliance issues

EDUCATION:

•Audubon Business College, New Orleans, LA, 09/1997 – 04/1998

Received a certificate in Word Processing Specialist Program

•Delgado Community College, New Orleans, LA

In progress, Associate Degree in Occupational Therapy

•Coding Seminars, Brent House Hotel, Doctor’s Dining Room

Fundamentals of Medical Coding, Accurately Coding Diagnoses and CPT Coding for

Anesthesia, Integumentary and Musculoskeletal Systems,

CPT Coding for Reparatory, Cardiovascular, Hemic and Lymphatic and Digestive Systems

References are available upon request.



Contact this candidate