RAQUEL V. PENA

CONTACT

***- ***-****

Raquelvpena@gmail.

com

Goodyear, AZ

Linkedin.com/in/Raquel-

pena-aaa987139

PROFILE

VOLUNTEER WORK EXPERIENCE

THE NEIGHBORHOOD CLINIC

Location: Phoenix, AZ.

Position: Medical interpreter

Duties: Interpreting from English to

Spanish for Doctor and patient

appointments.

From January to May 2022

THE ROCK CHURCH ARIZONA

Location: Goodyear, AZ.

Position: English/Spanish interpreter and

Translator

Duties: Interpreting the entire church

service from English to Spanish (every

Sunday).

From December 2017 to date.

UNIVERSAL TOKEN OF RIGHTS AND

LIBERTY: Participating in the collection of

data for TRL projects translating

documents from English to Spanish.

February 2020

THE ROCK CHURCH SAN DIEGO

San Diego, CA.

Position: Bilingual English/Spanish

Ministry member for 2 years

PROFESIONAL WORK EXPERIENCE

HARDWARE RESOURCES:Goodyear, AZ, Position:Shipping QC/Customer support, currently working since Sept. 2022. Duties: ensuring that products, meet quality standards, supporting compliance, shipping processing and customer support, assisting with English/Spanish Interpretation and translations.

LANGUAGE LINE SOLUTIONS: Goodyear, AZ Position: English/Spanish Interpreter, from May 2022 to Sept. 2022. Duties: facilitating communication between individuals who speak different languages

(English and Spanish) in various settings, including, meetings, government institutions, Insurances, healthcare facilities etc. RAQUEL’S F & A: Goodyear, AZ, Position: Owner, From August 2018 to May 1, 2021. Duties: utilizing sewing and tailoring skills to modify, repair, and customize clothing items to ensure they fit properly and meet the specific requirements of clients. Enhancing the quality and appearance, comfort, and longevity of garments, providing valuable services to individuals seeking personalized fit and style. EDUCATION

GATEWAY COMMUNITY COLLEGE – Phoenix, AZ, Course: Spanish Medical Interpreter Certification (200 hrs. completed in December 2021) NATIONAL CITY ADULT SCHOOL – National City, CA, Course: ESL, Duration: 6 months

SONORA TECHNOLOGICAL INSTITUTE (UNIVERSITY).- Cd. Obregon, Mexico Career: Administrative Systems (2 years)

SKILLS

WORK EXPERIENCE IN

MEXICO

ü Bilingual Spanish/English

ü Computer software (word,

excel, power point, quick

books etc.) and Internet

knowledge.

ü English/Spanish Consecutive

and simultaneous

Interpretation and

translation.

ü Customer service Specialist.

MASECA, Purchasing dept.

coordinator (2 years)

SONIC, Engineer assistant (2

years)

CFE, Secretary of the Studies

department. (3 years)

Bilingual (English/Spanish) Customer Service Specialist, Interpreter, office administrator, and Computer Savvy, professional with more than 10 years of experience seeking a challenging role in a dynamic organization. Skilled in providing exceptional customer service, utilizing technology for efficient operations. Committed to delivering excellent results and enhancing overall customer satisfaction.

Contact this candidate