Customer Service Warehouse Worker
Resume:
Daymina Smith
Greensboro, NC *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Warehouse Worker
Adecco/ Procter & Gamble - Greensboro, NC
September 2022 to Present
While working at this job my duties include but are not limited too, packaging products, inspecting products for defects, assembling boxes for products as well as organizing products Maintaining good house keeping while doing so.
Alorica Customer Service Representative
Alorica - Greensboro, NC
February 2022 to July 2022
While working with this company as a card specialist,I assisted credit card holders with making payments on their accounts . i also provided account information for them,Sent out statements as needed and Walked customers thru self service options. While working at this job I received constant rave reviews on my customer service skills, excellent empathy for others also my ability with leaving detailed notes. Picker/Packer
Carson-Dellosa Publishing - Greensboro, NC
September 2021 to December 2021
While Working at this job my duties included But we’re not limited to packaging orders,putting together boxes,checking products for defects As well as stacking products on pallets. GSR
Handee Hugos - Greensboro, NC
July 2020 to January 2021
While working at this job as a GSR my responsibilities included operating the POS system, restocking supplies as needed,up keeping the store front as well as parking lot cleanliness. CNA - Certified Nursing Assistant
Maple Grove Health and Rehabilitation - Greensboro, NC July 2019 to May 2020
Performing all needs of residents that they can no longer do for themselves. Cashier/Crew Member
Flame Broiler - Greensboro, NC
September 2017 to June 2019
Customer service,food prep,cleaning
Server/Hostess
IHOP - Greensboro, NC
December 2016 to March 2017
Serve guest,work pos system, restock, maintain the cleanliness of the store. Cashier
Steak N Shake - Greensboro, NC
June 2016 to July 2016
While working at steak n shake i worked the cash register,as well as drive thru window. I assisted in stocking and i also maintained the cleanliness of the store. Crew Member
Green street deli - Greensboro, NC
March 2016 to May 2016
While working at this deli I assembled sandwiches on the line, worked in food prep, set up salad bar& drink machine,maintained the cleanliness of the store and also washed dishes. Front of house cashier/hostess
Chicken Salad Chick - Greensboro, NC
July 2015 to March 2016
Although my job title was "front of house cashier" i worked in many roles such as food prep,sandwich line as well as food runner.
Crew
Chipotle - Greensboro, NC
April 2015 to June 2015
Food prep,burrito assembly line, dishwasher,restocking as well as maintaining cleanliness of the restaurant.
Cashier
Mcdonalds - Greensboro, NC
December 2014 to March 2015
Ran cash register,drive thru window, bagged food, cleaned the lobby Housekeeper
Kimberly Kieth's cleaning service - Greensboro, NC August 2011 to October 2014
Mopping, sweeping, dusting, vacuuming, cleaning bathrooms, making beds, taking out trash, loading and unloading. Supplies
Education
Cna certification in Nursing assistant
GTCC - Greensboro, NC
January 2019 to April 2019
High school diploma or GED
Skills
• Great people skills, (10+ years)
• Adaptable (5 years)
• Attention to detail (10+ years)
• Nursing
• Host/Hostess
• Home Care
• POS
• Caregiving
• Senior Care
• Vital Signs
• Patient Care
• Hospice Care
• Food Preparation
• Customer Service
• Cleaning Experience
• English
• Cash handling
• Meal Preparation
• Communication skills
• Packaging
Awards
Employee of the month
October 2015
I recieved employee of the month in the fall of 2015 Certifications and Licenses
CPR
Certified Nursing Assistant (CNA)
Assessments
Call Center Customer Service — Proficient
May 2020
Applying customer service skills in a call center setting. Full results: Proficient
Food Service: Customer Situations — Proficient
January 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Call center customer service — Proficient
December 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Retail customer service — Highly Proficient
January 2022
Responding to customer situations in a retail setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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