MYAONA EMONI ROSS

Sacramento, California ***** 916-***-**** ad4rme@r.postjobfree.com

Professional Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills

Cooperative Relationships

Team Member Motivation

Teamwork and Collaboration

Following Instructions

Operational Efficiency and Safety

Computer Skills

Workplace Safety

Clear Communication

Area and Facility Cleaning

Rewards Programs

Quality Inspections

Attention to Detail

Product Knowledge

Organizing Work Stations

Material Staging

Continuous Development

Customer Service

Willingness to Learn

Heavy Lifting

Equipment Maintenance

Components Assembly

Mechanically Inclined

Menu Item Preparation

Hand Scanners

Guest Satisfaction

Performance Maximization

Portion Standards

POS Inventory System Operation

Machinery Upkeep

File Indexing

Proper Food Storage

Advising and Coaching

Cash Handling

Food Preparation Techniques

Sales Expertise

Changing Out Tills

Corrective Actions

Organic Ingredients

Smoothie Making

Relationship Issues Management

Promotions and Specials

Consultative Sales Approach

Billing and Payment Processing

Dietary Restrictions

Shipment Preparation

Safe Food Handling Practices

Emergency Situations

Station Preparation

Completing Minor Repairs

Waste Control

Parts Labeling

Hospitality Management

Retail Transactions

Heavy Machinery Operation

Calculations and Measurements

Removing Trash

Phone Inquiries

Sales Campaigns

Beverage Preparation

Food Hygiene and Safety

Answering Customer Questions

Good Communication Skills

Member Relations

Guest Inquiries

Chopping Vegetables Staff Motivation and Discipline Work History

Youth Recreational Aide 08/2020 to 01/2021

Learning and Landscaping

Demonstrated proper use of materials and equipment to recreational users Managed safety by enforcing rules and regulations of recreational facilities Kept participants safe with thorough instruction and ongoing monitoring of activities Assessed needs and interests of individuals and groups and planned activities accordingly Kept all areas clean, organized and in line with company professional standards Enhanced customer satisfaction with fast, knowledgeable service Maintained full compliance with legal, health, and safety regulations Contributed ideas for improving work processes.

Provided clear instruction to activity and program participants to deliver fun and safety. Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers. Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity. Kept athletic and games equipment and facilities organized and maintained. Transported and escorted program participants to and from activities and on field trips. Ordered and maintained all recreational equipment. Factored-in abilities, needs and interests of participants in development of events and programs. Designed enjoyable and innovative customized training programs based upon fitness goals. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed. Worked flexible hours; night, weekend, and holiday shifts. Crew Member 05/2019 to 12/2019

McDonalds

Kept wait times low with smooth management of order taking and payment processing Delivered exceptional service to every guest with consistent use of company-customer relations strategies Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift

Prepared foods according to menu standards, safety policies, and company policies Met daily goals through collaboration with managers and fellow crew members Gave guests consistently hot, fresh, and delicious food by expertly managing preparation work Displayed proper image to customers following management directives and company standards Supported crew members by cross-training in multiple positions to easily step in and fill needs. Provided excellent customer service by greeting customers and meeting quality expectations. Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary. Worked front counter, drive-thru and other areas.

Worked well with teammates and accepted coaching from management team. Collaborated with team members to complete orders. Assisted other team members to achieve goals.

Prepared products following restaurant, health, and safety standards and procedures. Became familiar with products to answer questions and make suggestions. Prepared and cooked food orders for customers by noting customizations and portion sizes. Supported great dining and meal experiences for guests. Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures. Accurately operated cash register to process customer payments. Kept kitchen, counter and dining areas cleaned and sanitized. Kept drawer balanced by accurately processing cash, credit and debit payments. Checked on dining areas frequently to clean up spills, wipe down tables and restock stations. Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction. Replenished condiments, beverages and supplies while maintaining cleanliness of service areas. Brewed coffee and tea and changed out drink station syrups. Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness. Completed milkshakes and ice cream desserts for customers. Prepared salads, soups and sandwiches for customers. Prepared recipe ingredients by washing, peeling, cutting and measuring. Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line. Backed up servers by setting up trays and completing some food deliveries. Kept pastry and dessert case stocked with fresh selections and arranged to entice orders. Filled out daily shift log to record amount of food prepared, used and leftover. Delivered exceptional service as illustrated through multiple positive Yelp reviews. Documented customer orders and conveyed special requests to kitchen staff. Cooked batches of food according to standard recipes. Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items. Maintained effective supply levels by monitoring and reordering food stock and dry goods. Observed customer purchases in line and differentiated between standard portions. Crew Member 02/2021 to 06/2021

Jamba Juice – West Sacramento, CA

Provided excellent customer service by greeting customers and meeting quality expectations. Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary. Worked front counter, drive-thru and other areas.

Worked well with teammates and accepted coaching from management team. Collaborated with team members to complete orders. Assisted other team members to achieve goals.

Prepared products following restaurant, health, and safety standards and procedures. Became familiar with products to answer questions and make suggestions. Prepared and cooked food orders for customers by noting customizations and portion sizes. Supported great dining and meal experiences for guests. Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures. Accurately operated cash register to process customer payments. Kept kitchen, counter and dining areas cleaned and sanitized. Kept drawer balanced by accurately processing cash, credit and debit payments. Checked on dining areas frequently to clean up spills, wipe down tables and restock stations. Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction. Replenished condiments, beverages and supplies while maintaining cleanliness of service areas. Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness. Completed milkshakes and ice cream desserts for customers. Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Replenished serving stations with fresh food and cleaned up spills. Documented customer orders and conveyed special requests to kitchen staff. Cooked batches of food according to standard recipes. Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items. Maintained effective supply levels by monitoring and reordering food stock and dry goods. Prepared salads, soups and sandwiches for customers. Prepared recipe ingredients by washing, peeling, cutting and measuring. Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line. Backed up servers by setting up trays and completing some food deliveries. Reconciled receipt totals, cash and credit payments to address shortages. Kept pastry and dessert case stocked with fresh selections and arranged to entice orders. Filled out daily shift log to record amount of food prepared, used and leftover. Delivered exceptional service as illustrated through multiple positive Yelp reviews. Observed customer purchases in line and differentiated between standard portions. Brewed coffee and tea and changed out drink station syrups. Crew Member 06/2021 to 10/2021

Shake Shack – West Sacramento, CA

Provided excellent customer service by greeting customers and meeting quality expectations. Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary. Worked front counter, drive-thru and other areas.

Worked well with teammates and accepted coaching from management team. Collaborated with team members to complete orders. Assisted other team members to achieve goals.

Prepared products following restaurant, health, and safety standards and procedures. Became familiar with products to answer questions and make suggestions. Prepared and cooked food orders for customers by noting customizations and portion sizes. Supported great dining and meal experiences for guests. Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures. Accurately operated cash register to process customer payments. Kept kitchen, counter and dining areas cleaned and sanitized. Target Security Specialists 11/2021 to 08/2022

Target – West, TX

Guided periodic property safety inspections and oversaw remedial action for potential hazards. Patrolled and monitored premises in company vehicle, on bicycle and by foot. Provided safety reports and data analysis to building managers to inform security processes. Consulted with team members to assess flawed root causes and plan for remediation. Installed data-encryption and infrastructure security software to address flaws. Scanned computer networks for vulnerabilities, surfacing and addressing potential holes at program and firewall level.

Investigated network breaches and patched flaws, preventing future infiltration. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.

Performed cash drops while maintaining security and control of drop box. Responded quickly to incidents and assessed active situations for security concerns. Secured premises and personnel by patrolling property and monitoring surveillance equipment. Responded quickly to emergency situations to assess and deflect issues. Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises. Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Updated shift logs and produced daily reports to document security activities and specific incidents. Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV. Worked independently and collaboratively to resolve urgent issues to protect lives and property. Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

Patrolled internal building spaces and facility grounds to identify and deter threats to assets. Recorded observations and occurrences and interviewed witnesses to complete and submit incident report. Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.

Supported criminal investigations by collaborating fully with local law enforcement representatives. Team Member 08/2022 to Current

Noah's Bagels – West Sacramento, CA

Kept work areas clean, organized and safe to promote efficiency and team safety. Learned all required tasks quickly to maximize performance. Contributed to team success by completing jobs quickly and accurately. Developed strong cooperative relationships with coworkers and managers. Operated register to process payments and collect cash payment for order totals. Worked different stations to provide optimal coverage and meet production goals. Maintained productive, efficient approach to all tasks. Trained new team members by relaying information on company procedures and safety requirements. Resolved issues quickly to maintain productivity goals. Sought out ways to go above and beyond job requirements. Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles. Education

Capital City High School - South Sacramento

Contact this candidate