Administrative Assistant Customer Service
Resume:
Adina Elisa DeLosSantos
Administrative Assistant
Motivation – Working toward a goal
Focus and Purpose – Know what you need to do and why you are doing it.
Performance – A higher level of performance
Satisfaction – Personal achievement
Development – Develop new skills, strategies and tactics.
Experience
Education
2020-2024 Elevance Health
Health Care Rep. Assisted patients and providers with accounts. Provider changes. Order new member ID cards. Updated member information. Check status on claims for approval or denial and the reason. Provided benefits medical as well as pharmacy benefit information. Checking status on orders as well payments. Updating shipping information.
2017-2018 Drill Quip
Purchasing Admin. Responsible for all department purchases. Received, input, submit, and track all orders. Managed all data entry of orders. Tracked all order certificates to ensure proper documentation and charges. Greeted all guests and ensured they connected to the person they were visiting.
2015-2017 Encore Landscape
Operations Manager Ran 5 crews in Texas. Houston, Dallas, San Antonio, Austin, Albuquerque New Mexico. Kept log, pictures, quotes, for each location sight.
Submitted for payment- billing, collections.
Verified completion of work.
Customer service for our clients by providing the best quality of service that we could provide.
2016-2018: Lonestar Community College
2005-2007, 2011-2012: Houston Community College
2005: Completed High School at Cypress Creek
Skills
Creativity
Leadership
Organization
Problem solving
Teamwork
Contact
8839 Debbie Terrace Dr
Cypress Texas 77433
************@*****.***
Adina Elisa DeLosSantos
Administrative Assistant
Motivation – Working toward a goal
Focus and Purpose – Know what you need to do and why you are doing it.
Performance – A higher level of performance
Satisfaction – Personal achievement
Development – Develop new skills, strategies and tactics.
Experience
Education
2015-2015
Emser Title Customer Service Rep
Entered customer orders as well as track and update. Answer the phones.
Worked with larger corporations such as LOWES, HOME DEPOT, AND WAYFAIR account.
Sourced product from other locations across the United States.
Customer service, help finding the correct product, as well as dealing with any issues or complaints that may accrue.
Programs used include: JDE, Commerce HUB, SPS, E
2012 – 2013
Beck & Masten Automotive Dealership Data Entry Analyst / Receptionist
Payment processing for manufacturer’s rebates, customer refunds / loan payoffs
Payroll processing for wages and incentive payments
Manage accounts payable for all sales and service departments.
Manage accounts receivable imbalances associated with rebates and incentives.
Vehicle title search, temporary registration processing, maintaining vehicle inventory records.
Manage reception desk including greeting customers, assisting in their needs, and assign to appropriate sales rep as required.
Utilized company-owned vehicle to run errands as required by the Accounting and Sales departments.
2016-2018: Lonestar Community College
2005-2007, 2011-2012: Houston Community College
2005: Completed High School at Cypress Creek
Skills
Creativity
Leadership
Organization
Problem solving
Teamwork
Contact
8839 Debbie Terrace Dr
Cypress Texas 77433
************@*****.***
Contact this candidate