JEFFERY STRONG

Certified Scrum Master SAFe Scrum Master

205-***-**** ad4rlm@r.postjobfree.com https://www.linkedin.com/in/jeffery-strong SUMMARY

Certified Scrum Master, SAFe Scrum Master and Agilist with 10+ years of Agile product development experience. Improves processes and complex product deliveries by implementing and fostering a scaled Agile environment. Dedicated to establishing scrum value commitment which is critical for developing an agile culture and allowing teams to work and develop together as trusted, transparent and efficient units. Exhibits a thorough understanding of the Software Delivery Lifecycle (SDLC), project management tools and techniques, and Agile methodologies and best practices. Provides guidance for teams to apply self- organizing, self-corrective behaviors; analyze and adapt to the feedback inputs

(Metrics, Sprint Reviews, Retrospectives, etc.), all for the purposes of improving flow and building high performing teams. Proven track record in driving client success and retention by offering personalized solutions targeting specific client needs. 10+ years’ experience in consulting and implementing solutions for diverse industry clientele. Coaches teams and empowers them to improve flow by removing impediments. Supports product managers and product owners to refine stories and backlogs and adopt an Agile mindset by instilling the best Scrum practices.

EXPERIENCE

SAFe Scrum Master

Insight Global 03/2023 - 09/2023 Springfield, MA

Led 3 cross-functional, agile teams in efficient application of agile methodologies and principles in a scaled agile environment.

Facilitated PI planning with other scrum teams and collaborated with the RTE to ensure PI objectives are met by providing well executed drafts and final plans. Coached and utilized techniques and strategies for effective backlog management across multiple teams, and ensures and assists the Product Owners to refine the product backlog to maximize value. Increased teams' velocity 30% over 10 iterations by facilitating effective iteration plannings, team syncs, iteration reviews and iteration retrospectives. Collaborated with RTE and other scrum masters during Coach Sync to successfully negotiate and manage dependencies reducing team risk by 25%. Scrum Master Consultant

Lipscomb University 06/2017 - 12/2022 Nashville, TN Coached and guided software development teams new to scrum in the efficient application of agile principles.

Coached 2 cross-functional teams to successfully transform mindsets by developing effective training materials and methods in accordance with DACS, Scrum Guide 2017 & 2020, and SAFe for teams to adopt and utilize the best Scrum and Agile practices and methodologies.

Facilitated and encouraged participation from all team members in scrum ceremonies (Daily Stand Up, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective) and utilized effective working agreements increasing team attendance to 100% within the first 6 months.

Evaluated, implemented, and maintained continuous improvement workflow processes via Agile tool suites; supporting the institution’s strategic core competencies through metrics resulting in a throughput variation of <10% over 5 years.

Championed impediment removal negating 97% of all obstacles and improving team performance by 34% over 5 years.

Encouraged stakeholder and PO engagement to establish a tight feedback loop leading to 100% customer satisfaction.

CERTIFICATIONS

Certified Scrum Master (CSM)

Scrum Alliance

SAFe Scrum Master (SSM)

Scaled Agile

SAFe Agilist (SA)

Scaled Agile

SKILLS & SOFTWARE

Scrum SAFe Methodology

Agile Principles Jira

Agile Coaching

Impediment Removal

Story Refinement

Conflict-Resolution

Problem-Solving

Risk Management MS Teams

MS Office Kanban

Software Development Lifecycle

ServiceNow Nexthink

Workday Adobe Suite

PASSIONS

Mentoring

I believe knowledge should be

shared amongst peers in an

environment that is safe to

take risks without fear of

mistakes.

Technology

As a life student and

perpetually curious, I am

constantly researching

innovations on technologies

and delivery systems.

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EXPERIENCE

Lead Project Manager Collections Manager

Tuskegee University 05/2013 - 06/2017 Tuskegee, AL Managed the department of Bioethics museum and archival projects and collections.

Implemented and adopted agile practices and methodologies (Scrum & Kanban) to lead 40+ projects to 100% delivery over 4 years. Collaborated with technology teams to guide innovations, implementations, and system and facility upgrades for the department of Bioethics which led to being selected the Technical Employee of the year for 2016. Led the implementation of collections management software resulting in complete transparency and accountability of museum collections, thus, doubling grant application eligibility and application approval by 71%. Coordinated social media and email marketing campaigns aimed at state-wide, educational community outreach leading to a 47% increase in visitation over 3 years.

Media Project Coordinator

Tuskegee University 05/2012 - 05/2013 Tuskegee, AL Coordinated media projects and managed digital media database Managed projects involving the retrieval, organization, digitization, and exhibition of artifacts, documents, and photographs. Provided guidance in editing and drafting grant proposals leading to a 67% increase in digitization capabilities and a 25% decrease in project cycle times. Implemented and utilized Adobe technologies to provide high quality photographs and documents for online, print, and film distribution. Designed and maintained the archival digital database. Collaborated with production teams and technology teams for content development and departmental system upgrades.

EDUCATION

Bachelor of Science in Biology

Stillman College 08/2001 - 12/2005 Tucaloosa, AL

Advanced Diploma

Selma High School 08/1997 - 05/2001 Selma, AL

PASSIONS

Growth

As a servant leader, I am

committed to the growth of

each team member and

dedicated to the development

of high-performing teams.

STRENGTHS

Effective Communicator

Powerful communication is

key. Asking the questions and

making the statements that

provoke thought and provide

prospective; persuade rather

than use authority.

Servant Leader

Facilitating the growth of

others to produce results and

encouraging and supporting

the personal growth of each

individual.

Problem Solver

Agree on problem to solve,

apply a root-cause analysis,

and work on action items for

improvement.

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