Nicholas Kassab **** Juanita Drive
Sterling Heights, MI
***********@*****.***
EXPERIENCE
Troy Fire Department — Volunteer Firefighter
May 2023 - Present
- Building better social skills through difficult team building exercises and training.
- Able to maintain composure and think in high stress situations.
- Learning selflessness by completing difficult tasks in harsh conditions for the safety of others.
- Working on timeliness and organization, even in stressful situations, by completing tasks under a certain amount of time. K & J Distribution — Warehouse Supervisor and Manager 2015 - 2024
- Exceptional customer satisfaction through timely, accurate processing and shipping of orders.
- Sustained a clean and organized warehouse.
- Maintained efficiency and accuracy in the processing and tracking of orders.
- Kept minimum, if not zero, safety hazards within the facility.
- Obtained and kept a mutual respect between everyone, including outside sources. i.e. city inspectors and contractors. Premier Jewelry — Store Manager
2010 - 2015
- Delt with daily operations and management of the store.
- Oversaw staffing requirements for the store.
- Dealt with customer service issues, and prevented theft in the store.
- Handled advertising and promotions for the store.
- Built and maintained customer loyalty within the store.
- Took care of sales, pawns, and repair transactions.
- Possesses a deep knowledge of business products value and propositions for offering products to consumers.
EDUCATION
SKILLS & ABILITIES
Has knowledge around heavy
machinery, such as operating,
troubleshooting breakdowns
and call for repairs on pallet
movers, standing lifts, order
pickers and swing-reach
trucks.
Possessed CDL licensing and
chauffeur licensing.
Contains the expertise to load,
unload trucks, process and
ship orders.
Extremely reliable,
committed and hard working.
Extracurricular
Volunteers at Church
LANGUAGES
English, Chaldean, Arabic
Oakland Community College, Oakland county — Associates Degree in Business Finance
2000 - 2002
- Gained knowledge managing, budgeting, investing. Sterling Heights High School, Sterling Heights, MI — High School Diploma
1996 - 1999
- Was part of the High School Football Team.