MARTHA GUZMAN 210-***-****

**** ****** ****, *** *******, TX 78245 ad4rkl@r.postjobfree.com

Qualifications Summary

Skilled and dedicated Senior Administrative Assistant with 19 years’ experience coordinating, planning, and supporting daily operational and administrative functions.

Demonstrated success as a top notch assistant providing a high degree of efficiency. Comprehensive support for executive level staff. Able to coordinate and organize upcoming events, scheduling meetings, travel arrangements, and managing all essential tasks.

Proficient in Microsoft Office Suite (Word, Excel, Access, Power Point, Outlook),

Graduated from Career Point Business School in October 2000

Professional Experience

UHS – Ambulatory Adult/Pedi Specialty Clinics

May/2016 – Present

Senior Administrative Assistant

Responsibilities:

Support the Medical Director, Executive Director, Clinical Director with calendar management, schedule meetings, travel (Concur), etc.

Order clinic supplies such as Medical, Vaccines, Nutrition Supplies, Linen, Office supplies

Payroll for all staff and providers

Onboard new hire providers

Submit PAFS, EVALS

Gemba Board reports (weekly)

Monthly Operational Reports

Open encounters reports

Provider Template Management

Submit and log Pedi UMA providers CME Reimbursements

Submit Invoices for payment

Submit all data security/badge request forms for all staff

Work orders for clinics (bio-med, plant engineering, IT,)

Catering for meetings, etc.

Patients/Employees/Providers complaints, concerns

Employee file management

Schedule interviews

Minutes

Mail Disbursement

Other duties as assigned

NuStar Energy

March/2015 – April/2016

Contractor (Right of Way Dept.)

Responsibilities:

Support the ROW dept. with maintaining vendor and client relations, as well as coordination of invoice processing

Provide weekly feeds and disbursements to clients, as well as the production and verification of monthly & weekly reports

Assist in creating/adding new requisitions

Maintain lease payments

Office supplies, other duties as assigned

STRAC, San Antonio, TX

April 2012 – October 2014

Executive/HR Administrative Assistant

Responsibilities:

Assist the Directors of Human Resources with reports using Excel & Access

Enter bills into spreadsheet and QuickBooks for Accounting manager

Enter receipts for Amex bill into QuickBooks

Enter payroll/Timesheets

Create employees/members badges in to V1/V2 badge system

Data Entry using (excel, access, quick books)

Maintain employee’s files (HR Documents, create new employee packets, insurance information, payroll information, etc.)

Provide admin support for Education courses.

Track and maintain all MOU, BAA, LOA, MOA’s using Access.

Maintain membership database using Access

Coordinator for the following committees: Mental Health, Material & Facilities, RMOC, Infection Control and Victoria

Greets visitors

Answer multi-phone line

Make travel arrangements

Maintain all conference room calendar for daily activity

Schedule meetings

Order office supplies

Other office duties assigned by Director

CHCS, San Antonio, TX

September 2009 – September 2011

Support Specialist IV

Responsibilities:

Works with consumers to determine financial eligibility

Data Entry into WebCare & Anazasi (Insurance info, Authorizations)

Provide back-up coverage for NGM input into Webcare and Anazasi

Maintain reports for CHCS using excel and CHCS intranet

Provides coverage for front desk, medical records, and scheduling appointments

Answer multiple phone line

Standard office procedures (fax, copy, scan, etc.)

ECCA, San Antonio, TX

March 2007 – June 2008

MVC Administrative Assistant

Responsibilities:

Assist the VP of MVC with reports, travel arrangements, other task that come on a daily bases

Assist the MVC with credentialing

Assist the MVC department with job related work.

Payroll for MVC department

Do monthly reports for other VP in other departments using Excel, Access, AS400

Create presentations using Power Point

Order office supplies

Southern Folger Detention, San Antonio, TX

April 2002 – November 2005

Estimating Administrative Assistant

Responsibilities:

Assist the Vice President of Estimating in jobs that are biding.

O & M Manuals – copying of requested material and putting into manual form, printing of cover sheet, warranty letter and mail out request number of copies to customer

Scope letter for customer service – Typing of quote letter for each job quoted by CSR’s

Turnover Package – Turnover information that is submitted by customer service representative and put into turnover package form.

Daily report – e-mail daily report to the president and several managers daily

Other – Travel (airline, hotel, car rental) arrangements, lunch meeting arrangements

Troubleshoot incoming calls – each CSR has his or her phone forward to the assistant desk to act as backup for incoming phone calls

General Office Duties – Assist all customer service representative, order office supplies for department, maintain job files, shortage file, CSR reader file, overnight mailing, copying, faxing, filling, etc.

*References upon request

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