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Customer Service Business Performance

Location:
Cleveland, OH
Salary:
17-20
Posted:
April 03, 2024

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Resume:

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem- solving and planning. Ready to make an immediate contribution to your organization. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies. Committed professional with experience in customer service and sales. Demonstrated ability to take initiative and effectively prioritize tasks to ensure projects are completed on time. Possesses excellent interpersonal and communication skills, which have enabled successful team collaboration.

Versatile professional experienced in overseeing and coordinating organizational operations across multiple departments. Well- versed in process optimization, performance management, and team coordination. Adept at developing and implementing strategies to improve efficiency, reduce costs and increase profitability. A motivated, collaborative leader with excellent problem- solving, communication and interpersonal skills.

CLEANING — City clean

Cleveland, Ohio, June 2015 - March 2016

Micheal Nicholson

Warehouse Worker

Phone 216-***-****

Email ad4rk0@r.postjobfree.com

Address Cleveland, Ohio 44128

• Storage Organization • Supply Ordering

• Material Handling • Carpet Cleaning

• Customer Service

• Worked with coworkers to complete tasks.

• Responded quickly to meet customer needs and resolve problems.

• Focused on learning new skills and staying updated with industry changes.

• Managed and coordinated multiple projects while ensuring timely completion.

• Identified ways to improve efficiency in operations and implemented process changes. PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

CREW TEAM MEMBER — Restaurant

Cleveland, Ohio, January 2015 - May 2015

COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA

— John Adams

Cleveland Ohio, May 2020

• Handled incoming calls promptly and professionally, providing information or transferring calls as necessary.

• Greeted customers in a friendly and professional manner, while providing excellent customer service.

• Handled cash, credit and debit card transactions accurately.

• Utilized problem solving techniques to resolve customer complaints quickly and satisfactorily.

• Interacted kindly with guests, offering assistance and support.

• Demonstrated strong organizational and multitasking skills to manage multiple tasks simultaneously.

• Assisted guests with check-in and check-out procedures ensuring accuracy of all paperwork related to their stay.

• Memorized food and drink recipes to prepare orders with speed and accuracy.

• Mastered communication and customer service skills while interacting with customers, co-workers, and management. EDUCATION



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