Lantz Lyon

Branford

ad4rjd@r.postjobfree.com

918-***-****

linkedin.com/in/lantz-lyon

Summary

I’m a seasoned ℎ I most recently served as the Director of IT at Princeton Medspa Partners LLC. My journey has taken me from the depths of submarine technology as a Fire Control Technician in the U.S. Navy to spearheading IT operations at Berkshire Hathaway HomeServices and shaping the technological future at Princeton Medspa Partners. With a passion for technology and a dedication to excellence, I've built a career around managing complex IT systems, improving cybersecurity postures, and leading teams to achieve strategic objectives efficiently. Each role has reinforced my belief in leveraging technology to solve problems, enhance security, and drive growth. • At my core, I’m an IT Systems Manager - I architect, deploy, and manage infrastructure projects across diverse environments. • My daily checklist includes managing helpdesk operations, telecom services, ensuring all computer assets are up-to-date, and leading cybersecurity efforts through comprehensive vulnerability reporting. • I pride myself on my ability to manage IT assets from their inception to their retirement, ensuring optimal performance and security throughout their lifecycle. • I bring to the table expertise in an array of technologies and platforms, including Microsoft Products, Google G Suite, Smart Deploy, FOG open-source imaging, and Microsoft SCCM. • My toolkit includes advanced use of various security software, CA Help Desk applications, Freshdesk ticketing, Footprints ticketing, MS SQL, Splunk log services, and Tenable Nessus, among others. • Balancing a demanding career with personal time is paramount to me. I’m on a path to explore my talents further while ensuring quality moments with my family. • I hold a from Sacred Heart University, demonstrating my commitment to continued learning and professional growth. I enjoy connecting with fellow IT professionals, exchanging knowledge, and exploring new challenges. If you’re interested in discussing technology, cybersecurity, or how IT can drive business outcomes, feel free to reach out! Specialties: Microsoft products, Google G suite, Smart Deploy, FOG open source imaging, and Microsoft SCCM, Various security software packages, CA Help Desk applications, Fresh desk ticketing, Footprints ticketing, MS SQL, Splunk log services, Tenable Nessus. Access Data FTK, Vulnerability management.

Experience

Director of IT

Princeton Medspa Partners LLC

Apr 2023 – Dec 2023 (9 mos)

Was instrumental at setting up the company's Azure environment to include setting up all users accounts and emails. I all so work with Dell to set our base image with autopilot to take advantage of Microsoft intune. Worked with vendors to migrate all company data from Google Suite to Azure. Pioneered the writing of all Cyber security and software policies for the company. I worked with upper management to draft company policy for remote workforce and how to manage incorporating clinic staff into our Azure environment. Manage multiple IT projects from budget to Hardware including creating refresh IT hardware timelines to ensure all merged companies had newest hardware. I Have completed 3 company mergers to date. Pioneered getting unified email signature software installed and worked with COO to setup SharePoint to manage all team communications and sharing of data. Interface with all vendors and manage budgets for Software and hardware.

IT Systems Manager

Berkshire Hathaway HomeServices New England, New York, and Hudson Valley Properties

Jun 2021 – Apr 2023 (1 yr 11 mos)

Manage all IT operations for the Berkshire Hathaway Home Services New England office. we have 67 offices across 3 states with around 400 assets. My daily duties include running reports from our SEIM and scanned for vulnerabilities for all assets attached to our network. I managed my team to mitigate threats as they arise and ran the monthly Phishing tests to ensure a secure network. I also manage all assets from birth to death and managed software image of all computers issued by the company. I manage the helpdesk and worked on setting up a ticketing system (Service Desk) to manage all incoming service requests. I all so worked with our telecom ISP Vendor for the company and handle the budgets and strategic planning for future expansions.

Security and Transaction Systems Manager

Sacred Heart University

Dec 2013 – Jun 2021 (7 yrs 7 mos)

• Manage and maintain all the university's surveillance systems which contain over 1300 cameras 25 storage servers and 4 system control servers. Attended all construction meeting to plan all new security requirements for all new buildings. • In my role I assisted the security manager with more than 5 annual security audits and daily network scans looking for vulnerabilities and assisted with mitigating those assets. I helped with various projects to improve network security. • As a graduate of the School's Cybersecurity Master's program I was assigned to setting up and maintaining the 3 Advanced computer labs for the University, these include the Cybersecurity lab, the AI Lab, and the Finance lab.

Desktop Support Technician

Yale University

Sep 2013 – Dec 2013 (4 mos)

• Spearheaded the IP conversion project as a contractor moving Yale from public IP range to Private IP range which covered more than 1000 systems. • Troubleshot and resolved 20 plus complex hardware and software issues generated by the ticketing system. • Resolved over 50 customer and server-related support issues, assigned.

IT Procument Manager

Ardent Health Services

Nov 2011 – Aug 2013 (1 yr 10 mos)

• As Procurement Manager of IT equipment and software for the entire Enterprise I was involved in ordering over 2000 computers. • Used Image Now to track and process over 200 software requests that come through and ensure the requests were completed in the required time frame. • Managed the 1000 license inventory for all software across the Enterprise and ensure we were in compliance. • Maintained over 2000 assets coming and going and track and updated the database as needed.

Sr. Desktop Analyst

Ardent Health Services

Mar 2007 – Nov 2011 (4 yrs 9 mos)

Was project manager for the Imaging and deployment of 1500 Dell desktop and laptop computers at healthcare and hospital facilities throughout Northeastern Oklahoma. Installed and configured healthcare line-of-business software applications for users throughout the organization including those in critical-care areas requiring 24x7 availability Resolved trouble-tickets and break-fix issues requiring innovative solutions due to an environment in the midst of multiple migrations for a market of more than 3000+ users. Responsible for daily inventory count and chain-of-custody tracking for all inventoried IT computing assets valued at over 2 million dollars.

consultant

TEKsystems

2006 (less than a year)

I worked for Teksystems as a consultant and worked at hillcrest hospital as a desktop support technician.

Manufacturing Network Technician

Intel Corporation

Jun 2002 – Oct 2005 (3 yrs 5 mos)

Maintained computer systems and software applications for manufacturing department in a sterile processor fabrication environment. Directed Microsoft Windows 2000 Server and XP Pro installation, configuration and maintenance. Reduced the emergence of critical issues and system downtime by instituting system infrastructure and software upgrades, maintaining anti-virus and spyware definitions, and ensuring that corporate privacy protocols were upheld.

Information Technology Technician

U.S. Navy Reserve

Jun 2002 – Aug 2004 (2 yrs 3 mos)

Assisted Network Administrator with user, computer and domain administration in a Microsoft Active Directory framework. Resolved email and collaboration issues and trained users regarding the use of Microsoft Office Outlook and Exchange Server. Proposed network-attached storage (NAS) options to increase network storage capacity, performance and availability. Implemented and executed training program to familiarize users with comprehensive security and usage policies.

Fire Control Tech / Network Administrator

US Navy

Jan 1993 – Jun 2002 (9 yrs 6 mos)

Systems administrator for shipboard information network of 150+ users. Maintained and operated all hardware and software associated with weapons systems. Responsible for the issuance and destruction of all classified material. Reconnaissance Photography team lead. Full accountability for troubleshooting and repair of fiber optic cables and all related networking equipment. Trained users regarding basic operation of UNIX (HP-UX) and Novell systems. Planned and supervised over 500 routine and emergency repairson the computer systems of 18 tended submarines. Conferred and coordinated with systems operators to determine root causes of equipment failures and instituted corrective actions as necessary. Developed time-efficiency and cost-saving procedures resulting in a reduction of $28 million in operational costs. Deciphered and updated technical documentation manuals and schematic diagrams to diagnose and repair various high-tech equipment systems.

Education

Sacred Heart University Fairfield, CT

Masters of Science, Cyber Security

Mar 2016 – Jun 2021

American InterContinental University

Bachelor's degree, Informathion Technology

2002 – 2004

Nathan Hale High School

High school Diploma, History

1987 – 1990

Licenses & certifications

AccessData Certified Examiner V6 - ExterroFTK

Issued Dec 2017 – Expires Dec 2019

Pelco Endura - Pelco

Issued Feb 2015

Pelco VideoXpert - Pelco

Issued Oct 2016

IBM Cybersecurity Analyst Professional Certificate - Coursera

Issued Mar 2021

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