JULISSA

GRIFFITH

256-***-****

ad4rjb@r.postjobfree.com

El Paso, TX 79938

CONTACT

SKILLS

• CPR/First Aid certified

• Patient-focused care

• Feeding assistance expert

• Compassionate

• Efficient and dependable team player

Insulin medication assistance

understanding

•

• Organizational Leadership

• Customer Service

• Strategic Planning

• Conflict Resolution

• Staffing Management

• Staff Development

• Information & Referral Prioritized

• Managed and Distributed

• Determination

• Process and Retain Information

• Flexibility

• Source of Diversity

• Proficient in English and Spanish

Seasoned in medical clinical

procedures

•

Expertise in crisis intervention

techniques

•

Versatile and compassionate healthcare professional with a robust sales background at Platinum Supplemental Insurance, adept in client needs assessment and team leadership. Excelled in bilingual patient care and crisis intervention, enhancing operation readiness through strategic planning and staff development. Proven track record in improving customer service and quality assurance.

PROFESSIONAL SUMMARY

SALES ASSOCIATE/HIRING MANAGEMENT

PLATINUM SUPPLIMENTAL INSURANCE

CERTIFIED NURSES ASSISTANT

KINDRED HEALTHCARE

EXPERIENCE

January 2018 - Present

• Regional insurance sales in 17 States

• Identify client needs

• Assist with obtaining underwriting

• Fulfil all policy requirements

• Market our health insurance policies

• Determine discounts and premiums

• Make cold calls and develop leads

• Effectively explain the benefits of coverage

• Verify policy information

• Maintain Client Records

• Recruiting sales agents

• Interviewing candidates

• Coaching agents on obtaining their Accident and Health Insurance licenses

• Stay up to date on requirements for seventeen different States. January 2017 - January 2018

• Maintained accurate records of patient care, condition, progress, and concerns

• Monitored vital signs, such as blood pressure and pulse Responded appropriately to the physical, emotional, and developmental needs of patients

•

• Tested and recorded blood glucose levels

• Changed sterile dressings

Obtained information about clients' medical history, drug history, complaints, and allergies

•

• Provided pre- and post-operative care

• Professional bedside manner

• Diabetes, and Stroke Patient Care

• Wound care specialist

Adaptable Resolute hospice care

provider

•

• Prioritized Concerns and Problems

• Quality Assurance

• Motivation and Team Building

• Productivity Improvement

• Increased Operation Readiness

• Information Readiness

• Advocacy

• Strong Work Ethic

• Sense of Urgency

• Leadership Ability

• Resourcefulness

• Ability to Quickly Adapt

LANGUAGES

• Spanish

Fluent

CERTIFIED NURSES ASSISTANT

WESTERN STATE HOSPITAL

CERTIFIED NURSES ASSISTANT

GENTIVA

CERTIFIED NURSES ASSISTANT

SCOTT & WHITE

• Assisted patients with bathing, oral hygiene, grooming, and feeding

• Helped patients move in and out of beds, baths, wheelchairs, and automobiles

• Maintained a clean, healthy, and safe environment

• Assisted with patient transfer and ambulation.

January 2015 - January 2017

Monitored conditionally released, mentally ill individuals in the forensics

• department

• Consulted with and trained with highly skilled mental health and medical staff

• Oversaw twenty-nine patients in a mental health residential facility setting Maintained the custody and control of over twenty patients housed in maximum

• security

Prepared, processed, and maintained forms, reports, logs, records, and activity journals

•

Built solid relationships with staff and residents to help keep the institution safe and secure

•

Made regular checks of patients and their rooms and reported results to

• appropriate personnel

• Physically restrained patients when disturbances required physical intervention. January 2013 - January 2015

• Maintained accurate records of patient care, condition, progress, and concerns

• Monitored vital signs, such as blood pressure and pulse Responded appropriately to the physical, emotional, and developmental needs of patients

•

• Tested and recorded blood glucose levels

• Changed sterile dressings

Obtained information about clients' medical history, drug history, complaints, and allergies

•

• Provided pre- and post-operative care

• Assisted patients with bathing, oral hygiene, grooming, and feeding

• Helped patients move in and out of beds, baths, wheelchairs, and automobiles

• Maintained a clean, healthy, and safe environment

• Assisted with patient transfer and ambulation.

January 2011 - January 2012

• Scheduled appointments, and registered patients

Precisely completed appropriate claims paperwork, documentation, and system entry

•

• Professionally and courteously verified appointment times with patients Meticulously identified and rectified inconsistencies, deficiencies, and

• discrepancies in medical documentation

Maintained updated knowledge of coding requirements, through continuing education and certification renewal

•

• Adeptly managed a multi-line phone system and pleasantly greeted all patients

• Entered orders into the system efficiently and without errors. CERTIFIED NURSES ASSISTANT

NATIONAL EDUCATION CENTER, TX

SOCIOLOGY

ASHFORD UNIVERSITY, CA

CERTIFIED MEDICAL ASSISTANT

SKADRON COLLEGE, CA

ASSOCIATES OF ARTS

RIO HONDO COLLEGE, CA

EDUCATION

CERTIFICATIONS

• Accident and Health State License

Contact this candidate