Business Development Customer Relations
Resume:
Master of Business
Administrator (MBA)
Osmania Univπersity
Financial Analysis Management.
Material Management Industrial
Management Marketing
Management Statistics
Management Accounts
Management Banking Law
Management Profit Law
Management
MS
Foothill De Anza College
California,USA
Courses in Pl/SQL, Database
Management
To seek a challenging position as Business Development Manager to help the organization streamline customer relations and grow its operations. Profile 12+ years of experience in customer interaction, marketing business development and office administration. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Excellent in negotiation skills in customer interactions and customer relations. Outgoing persona with experience in hosting radio and T.V. Programs Had worked in both India and U.S.A.
HR Manager
Nuviso Networks Bangalore, India
SUDHA PADMA ”
KOTHE
CONTACT
ad4rgy@r.postjobfree.com
Brentwood, CA 94513
EDUCATION AND
TRAINING
SUMMARY
SKILLS
• Customer Service Representative
• Proficiency in banking system
• Human Resources
• Market research and analysis
• Accounts Management
Microsoft office tools (MS Word,
Excel, Power point and others)
•
• Project Management
• Data Entry Operations
• Customer Interaction
• Social Media Marketing
• Building Guest Relationships
Customer Relationship
Management
•
• Sales Growth
• Accounting and Finance
• Interpersonal Skills
EXPERIENCE
• Grew the company from 5 people to 50+ people
01/2007 - 12/2010
01/2005 - 08/2010
Radio Jockey
Pravasa Vani FM Radio Sanjose, California
Sales Manager
Deep Foods Inc California
Handled recruitment, shortlisting, interviewing
process
•
Managed full-cycle human resource operational
activities to maximize HR employee performance.
•
Managed delivery of customer-focused HR services
to company to increase hire rate and reduce churn.
•
Handled sensitive employee and company
information with highest level of confidentiality and discretion.
•
Worked with management to create performance
measurement, employee development and
employee compensation strategies.
•
Encouraged open communications, promoting
positive and pro-employee work environment.
•
Directed HR programs, policies and processes to
improve operational efficiency.
•
One of the first Indian Radio Jockeys in San
Francisco Bay Area, Live on Air.
•
Designed my own programming and material every
day.
•
Handled Live on-air calls for more than an hour
every day.
•
Designed the program to be very interactive and
entertaining.
•
Received a lot of calls everyday from happy
listeners for its cleanliness and quality of
programming.
•
Deep Foods is the leading distributor for Indian
groceries and foods for all Indian stores across
U.S.A
•
During my tenure at Deep Foods, I have handled all kinds of administrative tasks from their California state office in California
•
Quickly became a trusted assistant known for
“can-do” attitude, flexibility and high-quality work
•
01/2001 - 01/2005
12/1995 - 12/1999
Teller/Cashier
CalFed Bank (Now Citi Bank) Santa Clara, CA
TV Host
Gemini TV Doordharshan Hydrabad, AP, India
My problem solving capabilities to manage
customer relations in case of customer satisfaction was highly recognized.
•
Taking and tracking orders from customers across
western coast of U.S.A
•
Following up on quality assurance surveys of the
product.
•
Taking care of customer feedback and resolving
complaints from customers.
•
Communicated effectively to sell and market new
products introduced by Deep Foods to existing and
new customers.
•
• Handling of all day to day office activities including
• Setting up meetings,
• Welcoming visitors
• Arranging team events
• Maintaining Time cards.
• Mentoring new team members.
• Screening and transferring calls.
Handling of day-to-day account management and
customer interaction.
•
• Handling of new account opening.
Marketing new banking products to prospective
customers.
•
• Handling of ATMs.
Quickly became the most sought-after teller for the local customers and gained their trust.
•
• Reconciled cash drawer, ATMs with 0 mistakes
• Ensured customer satisfaction with positive attitude
• Executed opening and closing procedures
• Handling safe deposit box operations
Worked as video Jockey and hosted several
programs in television
•
Hosted several episodes of Dial-your-song program
in Gemini TV Channel during late 90s.
•
Hosted several episodes of Tele-School program in
Doordarshan Channel
•
Contact this candidate