DT

DEBORAH FAITH TAYLOR

ad4rgw@r.postjobfree.com 662-***-**** Lake Cormorant, MS 38641

Special education background

Understanding of medical conditions

Mastery of intervention strategies

Experience in childhood development

Shelby County Schools Memphis, TN

Intervention Specialist

05/2020 - 01/2023

Performed research to determine effective psychological treatments for clients.

Managed case history records and recorded treatments in patient charts. Built trusting rapport with clients and parents.

Methodist Primary Care Memphis, TN

Medical Receptionist

04/2013 - 02/2020

Checked patients in and out for appointments and collected co-payments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Comcast Birmingham, AL

Customer Service Agent

03/2008 - 02/2013

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Managed high-volume of inbound and outbound customer calls. Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.

Columbia School of Broadcasting Memphis, TN

Degree in Broadcasting & Communication in Radio And Television 03/1985

Summary

Skills

Experience

Education and Training

Contact this candidate