PIOTR RYKALA

Los Angeles, California ***** 323-***-**** ad4rgv@r.postjobfree.com

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Liquor, beer and wine knowledge

Responsible alcohol service

Classic cocktails

Handling difficult customers

Bartender, 04/2013 - 03/2020

Seven Grand Whiskey Bar – Dtla

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Followed strict recipes and drink measurements to minimize product used. Followed alcohol awareness procedures for preventing excessive guest intoxication. Recruited and trained new bartenders and barbacks to help maintain talented team. Obtained cash bank and stocked service bar to prepare for operation. Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors. Kept bar presentable and well-stocked to meet customer needs. Adhered to state laws regarding alcoholic beverage services and customer regulations. Served high customer volumes during special events, nights, and weekends. Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Prepared custom drink orders by accurately measuring and mixing house ingredients. Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers. Mixed unique and interesting cocktails for customers, including bar specials. Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Barback, 05/2011 - 04/2013

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Seven Grand Whiskey Bar – Dtla

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons. Replaced empty kegs and soda syrups.

Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas. Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning. Checked ID cards and verified bar guests were of legal age. Restocked ice, condiments, and snacks.

Learned how to make wide variety of mixed drinks.

Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Delivered food to customers at bar and tables.

Coordinated with servers and bartenders to maintain smooth operation of bar area. Assisted in setting up and breaking down bar area for special events. Greeted customers and provided friendly, knowledgeable service. Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.

Operated POS system to collect payments from customers. Addressed customer complaints and inquiries to verify satisfaction. Provided attentive service and proactively assessed guest needs. Security Guard, 01/2010 - 05/2011

10 Zero – Los Angeles

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Remained calm, assertive, and mindful to think critically and problem solve during stressful situations. Responded quickly to emergency situations to assess and deflect issues. Oversaw daily monitoring and patrolled buildings, grounds, and work sites. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors. Special Effects, 08/2008 - 06/2011

Special Effects Unlimited – Hollywood

Did special effects on movies, tv shows and commercials. Helped with everything from rain, blood, slime, smoke, fake glass, wind, fire, car flips and explosions. Firefighter 1, Firefighter 2, EMT: Fire Science, 12/2004 EDUCATION

Schoolcraft College - Livonia

Polish:

Native Language

FireFighter 1

FireFighter 2

EMT

LANGUAGES

CERTIFICATIONS

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