Quality Control Data Entry

LAVETTE RAWLINGS

***********@*****.*** 202-***-**** Washington, DC 20020

Summary

Dedicated healthcare professional with a strong understanding of clinical research protocols, data collection requirements and methodologies.

Skills

• Quality Control Analysis

• Quality Control

• Verbal and Written Communication

• Critical Thinking

• HIPAA Compliance

• Inventory Control

• Urinalysis

• Experimental Procedures

• Blood and Tissue Sample Collection

• Data Collection and Analysis

• Data Entry

• Phlebotomy

Experience

04/2023 - Current

Children's National

Medical Center

Washington, DC

Clinical Laboratory Assistant

• Greet patients and parent in a courteous and consumer-oriented manner, check patient into scheduling system and or update computer system information.

• Review patient insurance information for accuracy, collect demographic and insurance information, checks/corrects facesheet.

• Answer inquiries and give test results by phone, answers general information and specimen requirement questions and route technical questions to appropriate area for answers.

• Enter patient information, test requests, cancellations and additions into computer order program; perform computer searches for data inquiries and print and retrieve reports.

• Check test requisitions for completeness.

• Request additional forms or documents from referring physician as necessary.

• Confirm ICD9 codes are included and contact referring physician to confirm.

• Contact referring physician to confirm questionable test requests.

• Order tests in LIS; attach label to test requisition and place in appropriate location for specimen collection.

07/2017 - 04/2023

Children's National

Medical Center,

CNMC

Washington, DC

Hospitality Associate

• Collaborated with multiple departments to create positive outcomes and experiences for guests.

• Executed sound judgment to resolve service issues.

• Cleaned and disinfected mirrors, counters, furnishings and floors in between guest interactions.

• Assisted guests with arrangements for recreational, dining and business activities.

• Answered incoming calls and replied to emails to answer guests regarding pricing, accommodations and service concerns.

• Captured customer feedback to communicate to superiors for ongoing improvement. 11/2014 - 07/2017 Direct Support Professional

Brookland Senior Day

Care

Washington, DC

• Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

• Supervised medication administration, personal hygiene and other activities of daily living.

• Tracked and reported clients' progress based on observations and conversations.

• Accompanied or transported clients to appointments, errands and social activities.

• Documented current patient information to update vital signs, behaviors and eating habits.

• Developed strong and trusting rapport with patients to facilitate smooth, quality care.

• Advocated for disabled individuals to foster communication and self-expression and achieve goals. Education and Training

01/2010

Arlington, VA

CPR Certification

ACT College

06/1986

Washington, DC

High School Diploma

Armstrong Adult Education

Certifications

Certified Phlebotomist Technologist, 10/2021

Standard First Aid, 2008 - 2011

CPR Certification, 2010

Certified Phlebotomist Technologist, 2010

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