Chiropractor-Business Development Operations Officer
Resume:
Dr. Randee Ward
*********@*****.***
Argyle, TX 76226
Summary
Results-oriented professional with over 25 years of experience in healthcare ownership and business administration now transitioning to a Chief Operations Officer role in the moving, cleaning, and restoration industry. Proven ability to lead teams, optimize processes, and drive business growth. Possesses strong technical skills in operations management, project coordination, and business development within healthcare settings.
Objective
Seasoned healthcare professional and business owner with over 25 years of experience in chiropractic, acupuncture and healthcare services, seeking to leverage expertise in operations management, team leadership, and business development into a Chief Operations Officer role in the moving, cleaning, and restoration industry. Committed to driving operational excellence, fostering team collaboration, and achieving strategic business goals. My objective is to transfer my leadership and business operations experience in the healthcare industry into a Chief Operations Officer role. Experience
Supervising Physician
Allen Chiropractic - Grapevine, TX
August 2018 to Present
● Led clinical operations, overseeing patient care, scheduling, and staff management.
● Implemented process improvements to enhance clinic efficiency and patient satisfaction.
● Coordinated inventory management for healthcare supplies and equipment.
● Collaborated with insurance providers to ensure accurate billing and reimbursement within healthcare settings.
Owner/Operator
Pain Relief Management, PC - Argyle, TX
June 2000 to Present
● Established and managed a successful healthcare practice offering chiropractic and acupuncture services.
● Managed daily operations, including scheduling, billing, and client relations.
● Developed marketing strategies tailored to the healthcare industry to expand client base and increase revenue.
● Implemented quality assurance measures to ensure compliance with industry standards and regulations.
Owner/Operator
Advanced Relief Chiropractic & Acupuncture - Denton, TX September 2000 to June 2010
● Founded and operated a thriving chiropractic and acupuncture clinic.
● Provided comprehensive healthcare treatments to patients, managed operations, and supervised staff.
● Developed strategic business plans and implemented marketing initiatives to drive growth and profitability.
● Successfully scaled the business, expanding operations and increasing revenue over 10 years.
● Strategically positioned the business for sale, negotiating terms and completing the sale transaction after a decade of successful operation. Director of Operations and Business Development
Business Partners in Healthcare - Dallas, TX
June 2010 to September 2013
● Led marketing efforts to promote services and attract new clients.
● Coordinated and facilitated site visit inspections to ensure compliance with OSHA guidelines and regulations.
● Distributed the healthcare business model to sole physicians, facilitating partnerships.
● Managed credentialing and compliance processes to maintain regulatory standards set by the American Medical Association. Marketing Account Executive - Life Sciences
Life Sciences Imaging - Lewisville, TX
June 2018 to May 2019
● Marketed and sold medical imaging services to Medical Doctors.
● Nurtured strategic partnerships to develop a network of Doctors to provide medical imaging services.
Education
Doctor of Chiropractic & Acupuncture
Parker College of Chiropractic-Dallas - Dallas, TX June 1995 to December 1998
Diplomate of Acupuncture
American Board of Chiropractic Acupuncture - Chicago, IL September 2011
Certificate of Advanced Training in Acupuncture
Shanghai Hospital - Shanghai, China
May 2019
Volunteer Work
Board of Directors
Health Services of North Texas - Denton, TX
2001- 2010
● Organized and executed fundraising events that earned over $1 million annually
● Collaborated with other Board members to ensure efficient and effective execution of Board duties, expenditures, and forecast of annual budget of over
$20 million.
Board of Directors
Family Healthcare - Denton, TX
2001- 2010
● Strategically managed a $3 million Flow Grant, worked with grant underwriting, and annual application approval process.
● Reviewed strategic plans, assessed the organization's performance, and made adjustments to enhance the organization's strategic focus and effectiveness. Technical Skills
● Clinic Operations Management
● Project Coordination in Healthcare Settings
● Business Development within the Healthcare Industry
● Budget Planning and Financial Management for Healthcare Practices
● Inventory Management of Healthcare Supplies and Equipment
● Quality Assurance and Compliance in Healthcare Services
● Facility Maintenance and Equipment Procurement for Healthcare Facilities
● Risk Assessment and Crisis Management in Healthcare
● Patient Relationship Management Systems
● Industry-specific Software for Practice Management References]
(available upon request)
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