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Customer Service/Patient Access

Location:
Charlotte, NC
Posted:
April 03, 2024

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Resume:

Teri Bell

**** ******** ******

ad4rg2@r.postjobfree.com

Concord, North Carolina 28027

Phone: 607-***-****

Objective: To obtain a full-time position that utilizes my knowledge and years of experience in Healthcare, Leadership, Revenue Cycle, Real Estate, Administrations, Banking, Customer Service, Accounting/“Book Keeping” and Retail. Qualifications:

· 10+ years professional experience in office management and employee supervision inclusive of interviewing, hiring, orientation, training, payroll, documentation and progressive discipline.

· 3+ years professional experience in physician recruitment and credentialing.

· 12+ years professional experience in patient access and revenue cycle

· Proven ability to exercise common sense, good judgment, and excellent communication skills in making decisions and problem solving.

· Highly motivated, fast learning, self-starter with a reputation for honesty, integrity, and regard for diversity and confidentiality.

· Able to multi-task in a fast-paced environment while maintaining focus and attention to details.· Successfully lead teams of high performers.

· Proven success in project implementation leading to increased revenue and patient satisfaction.

· 3+ years of selling a million dollars in real estate.

· Implemented customer service programs with outstanding results. Operation and Reservation Specialist

2021-2024 Rose Chauffeured Transportation

Charlotte, NC

Business Office Manager

2020-2021 The Living Center of Concord

Concord, NC

Patient Access Manager

2009-2020 Bassett Healthcare

Cooperstown, NY

Cancer Center Business Operations Manager

2007-2009 Basset Healthcare

Cooperstown, NY

Practice Manager

2005-2007 Chenango Memorial Hospital

Norwich, NY

Office Manager

2001-2005 United Medical Associates

Phlebotomy Supervisor

1998-2001 United Medical Associates Laboratory

Johnson City, NY

Education:

Accounting and Liberal Arts - Broome Community College LPN License - Broome-Tioga BOCES

Vestal Senior Highschool Graduate

Smith-Bucklin Leadership Institute Graduate

Coding ICD-9

Lean Six Sigma

CHAM

Professional Organizations:

NAHAM/ Executive Board Member and Board member Past NE Delegate Past Treasurer and Secretary

Oneonta Community Health Center Executive Board Member & Board Member Elected Treasurer

- References Available Upon Request.



Contact this candidate