Angel Evans

Augusta, GA *****

ad4rfj@r.postjobfree.com

+1-706-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Retention Specialist

Teleperformance USA (Worked Remotely) AT&T - Augusta, GA October 2021 to January 2022

Provide customer with assistance in canceling service ( try to save the customer if I can), for AT&T Mobile Service. Offered customized data and phone deals.

Insurance Agent

Direct Auto - Augusta, GA

December 2020 to June 2021

Provide customers assistance with insurance needs

Customer Service

Sitel/PSCU - Augusta, GA

July 2019 to November 2020

Customer service for all credit unions which included assisting members with their accounts. Insurance Agent

SITEL/PROGRESSIVE - Augusta, GA

April 2019 to July 2019

Assisted customer with insurance for auto.

Education

Bachelor's degree in Applied Science for Business Administration Strayer University - Augusta, GA

April 2022 to Present

Associate's degree in Supervisor and Management Training / Development Augusta Technical College - Augusta, GA

September 2006 to May 2008

Skills

• Customer Service

• Computer Operation

• Cold Calling

• Account Management

• Microsoft Outlook

• Insurance licenses

• IT Support

• Training & Development

• Help Desk

• Network Support

• Operating Systems

• Microsoft Windows

• Computer Networking

• Microsoft Windows Server

• LAN

• Active Directory

• DNS

• Sales

• Typing

• Windows

• Front desk

• Data entry

Certifications and Licenses

Auto insurance licenses

April 2019 to Present

Property & Casualty License

January 2021 to Present

Additional Information

Associate's degree in Supervisory and Management Development

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