LINAE MISHLER

Meridian, ID ***** 805-***-**** ad4rel@r.postjobfree.com

Dedicated Customer Service professional with knowledge of excellent problem solving and communication skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Data Entry Customer Service

Problem-solving abilities Scheduling & Account management Organization skills Tech-savvy

Detail oriented Design background

Work effectively in a team environment Multi-line telephone skills RTA Cabinet Store - 1 yr 2 mos

Online Customer Service Representative / Designer

Florence, AL - 01/2023 - 03/2024

Assisted customers in navigating company website and placing online orders, improving overall user experience.

Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information. Collaborated with team members to develop best practices for consistent customer service delivery. Created cabinet designs through 20/20 software.

Great in Word, Excel, Teams, CRM and Salesforce.

Toll Brothers - 3 yrs 3 mos

Administrative Assistant / Assistant Designer

Meridian, ID - 08/2019 - 11/2022

Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Managed filing system, entered data and completed other clerical tasks. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Assisted coworkers with special tasks on daily basis. Helped guide clients through our website.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Assisted clients in the design selections for the interior and exterior of their home. Went over the low voltage schematics, plumbing schematics, electrical schematics and HVAC schematics with the clients.

Prepared and draw in tile schematics for flooring, kitchens and bathrooms. Meet with clients every week to discuss design vision and individual needs. Dr. Rons Animal Hospital - 8 yrs 1 mo

Receptionist / Assistant Manager

Simi Valley, CA - 05/2011 - 06/2019

Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.

Streamlined office operations by organizing files, maintaining databases, and ordering supplies for the reception area.

Checking clients and patients in/out for there appointments. Maintaining medical records and updating patient charts. Filling prescriptions.

Resolve any issues or concerns that may arise.

Assisting veterinarians.

High School Diploma: 06/2000

Simi Valley High School - Simi Valley, CA

EDUCATION