Medical Assistant Customer Service
Resume:
WHITLEE CLAY
Mableton, GA *****
**********@******.***
Dedicated and detail-oriented Medical Assistant in training, currently United Education Institute pursuing a Medical Assistant degree with a strong foundation in healthcare procedures and patient care. Authorized to work in the US for any employer Work Experience
Medical Assistant
UNITED EDUCATION INSTITUTE - Stone Mountain, GA
July 2023 to Present
• Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. Accurately and reported any abnormalities to the supervising physician.
• Documented medical data in patient charts, facilitating accurate records.
• Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
• Cleaned treatment rooms and medical instruments, complying with infection control standards. Medical Assistant
MARIETTA MEDICAL CLINIC - Marietta, GA
February 2023 to Present
• Check in patients
• Schedule appointments
• Triage patients
• Draw up super bills
• Setup new patients profiles
• Check insurance availability
• Tebra ehr experience
Activities Assistant
The Delmar Gardens Family - Mableton, GA
June 2021 to Present
• Provided support to individuals with physical and cognitive disabilities, ensuring their safety during activities.
• Created a positive atmosphere by encouraging participation in group activities.
• Assisted with decorating and preparing facility for special events and seasonal parties. Security Officer
THE DELMAR GARDENS FAMILY - Smyrna, GA
January 2021 to August 2023
• Patrolled premises regularly to maintain order and establish security presence.
• Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
• Enforced safety regulations, policies and procedures to ensure a safe environment. Customer Service Representative
RACETRAC PETROLEUM, INC - Mableton, GA
September 2021 to January 2022
• Maintained a high level of professionalism when dealing with difficult customers.
• Provided exceptional customer service to ensure customer satisfaction.
• Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
• Resolved customer complaints promptly and efficiently. Education
CERTIFICATION in CLINICAL MEDICAL ASSISTING CANDIDATE UEI COLLEGE
July 2023 to February 2024
HIGH SCHOOL DIPLOMA
MILLER GROVE HIGH SCHOOL
May 2021
Skills
• Customer Service
• Physician Communication
• Performing EKGs
• Patient Intakes
• Atrial Fibrillation
• Coverage Determination (PFTs)
• Collect Vital Signs
• Understands Mobility Assistance Needs
• Collecting Medical Samples
• Pulmonary Function Tests
• Vital signs
• Customer service
• Phlebotomy
• Communication skills
Certifications and Licenses
BLS Certification
CPR Certification
AED Certification
Certified Medical Assistant
CNA
RMA
Contact this candidate