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Account Manager Customer Service

Location:
Rome, GA
Posted:
April 03, 2024

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Resume:

Steve Swanson

*** ****** ***** ****

Rome, Georgia 30161

706-***-****

Qualifications:

Strong organizational skills as well as time management. Preparation and documentation of incoming shipments of cotton. Responsible for storage and inventory rotation as well as preparing mixes to the Card Room at Lindale Cotton Mill. Delivery of product, beer and other liquids, over 5 counties maintaining inventory and increasing volume. Assisted in training new personnel with deliveries as well as undergoing extensive cross training on warehousing, managing inventory, receiving procedures and accounting. Worked with many and varied retailers, very customer oriented. Scored highest on customer feedback. I am a team player, working with everyone.

Education:

1990 - Graduated from Pepperell High School, Lindale Georgia 1990 - 1992: Attended Floyd College, Rome, Georgia Experience:

2006 - Present: Account Manager, Eagle Rock Distribution, Rome Georgia Have always achieved growth in volume and revenue. In 2014 moved to Largest route in company. My current position has me in charge all chain grocery and large volume liquor stores in 5 counties. 2004 - 2006: Assignment to work in Account Merchandizing, Eagle Rock Dist I worked with our Accounts, Account Managers, Retailers and Drivers providing customer service.

2004 - Simpson Grocery bought out Eagle Rock Distribution 1994 - 2003: Simson Grocery, Rome Georgia

2001 - 2003: Trained in receiving, loading and warehousing. Placed in charge of managing inventory in extremely large product warehouse. 2000 - 2001: Promoted to assistant team leader on premier accounts in 5 counties. Responsible for 2 drivers and 2 route assistants. Maintained inventory and volume coordinating with salesman. 1998 - 1999: Promoted to Account Manager. Placed on Highest volume route. Responsible for customer relations, marketing and price points. Increased sales and volume inventory.

1996 - 1999: Driver, placed on largest delivery route in company, largest in volume and geographical area.

1994 - 1995: Assistant, moved to route driver over 3 counties increasing deliveries.

1994 - Hired on with Simpson Grocery as route assistant. 1992 - 1994: Lindale Manufacturing, Lindale Georgia Cotton Auditor — Classed, weighed and determined storage for inventory rotation. Built mixes according to blends of cotton. Additional Training, License, and Certification:

1.) Class A CDL.

2.) Forklift Driver

3.) 200 hours of sales certification, current

4.) Anheuser Busch University

5.) Team Leader certification

6.) Nitrogen systems certification

7.) CO2 systems certification

Civic Responsibilities:

1.) Participate in iron man contest for "Wounded Warriors." 2.) Support charitable groups through donations and providing supplies. 3.) These groups are youth baseball, American Legion, and Masonic organizations



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