Jacqueline Sullivan

Educator/Customer Service

Contact

Address

Harrodsburg, KY 40330

Phone

863-***-****

E-mail

ad4rbz@r.postjobfree.com

Skills

Staff development and training

Problem solver

Strong working knowledge of Microsoft Word/Excel

Relationship focused

Strong Verbal and Communication Skills

Detail oriented

Experienced traveler

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Supervising Agent handles customers patiently and professionally during stressful situations. Excellent verbal and listening skills. Well-versed in handling incoming and outgoing calls and processing information quickly.

Professional Teacher focused on maximizing student learning potential through diverse instructional strategies and classroom management techniques. Skilled lecturer, discussion facilitator and hands-on leader focused on student success. Excels at meeting and exceeding district standards.

Work History

2023-01 - Current

Supervising Agent

American Income Life Insurance Company, Las Vegas, Nevada

Monitor and evaluate fellow agents' performance.

Maintain businesses' database by entering and verifying information.

Hires, trains, and prepares new agents to manage customer inquiries and handle any troubleshooting duties.

Prepare reports and analyze data to assist in determining corporate goals.

Advise customers about new products and assist customers in determining best product for needs.

Resolve caller issues quickly and thoroughly.

Establish strong customer relationships, building recommendations and loyalty.

Maintain comprehensive product and service knowledge for accurate, informative customer advice.

Calls prospective clients in market area to explain products offered and qualify leads.

2019-12 - 2022-08

Educator

Louisville Public Schools, Louisville, KY

Developed and implemented engaging lesson plans to keep learner attention.

Built relationships and communicated with parents to provide best learning environment for children.

Collaborated with adults and children to provide safe and educational experience.

Chose materials and developed lesson plans to enhance skills for individual students.

Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.

Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.

Utilized innovative teaching strategies to effectively engage students in learning.

Participated in department meetings to provide input to colleagues about student achievement and improvement.

2019-08 - 2019-12

Educator

Anderson County Public Schools, Anderson, SC

Developed and implemented engaging lesson plans to keep learner attention.

Built relationships and communicated with parents to provide best learning environment for children.

Collaborated with adults and children to provide safe and educational experience.

Chose materials and developed lesson plans to enhance skills for individual students.

Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.

Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.

Collaborated with administrators to develop school-wide initiatives to promote academic excellence.

Created and implemented assessments to measure student progress.

Assessed student performance and provided feedback to facilitate student success.

2009-05 - 2019-05

English Teacher

Mercer County Public Schools, Harrodsburg, KY

Led interesting and diverse group activities to other countries, including Europe and Australia.

Prepared and implemented lesson plans covering required course topics.

Prepared comprehensive English curriculum for multiple classes.

Utilized multimedia strategies and technology to convey information in fresh and interesting ways.

Planned dynamic lessons to increase student comprehension of books and literary concepts.

Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.

Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.

Developed innovative lesson plans to engage students in English language learning.

Designed and facilitated group projects to foster teamwork and problem-solving skills.

Promoted culture of inclusion, respect and collaboration in classroom.

Education

2012-08 - 2014-05

Master of Arts: Technology Education

Western Governors University - Salt Lake City, UT

2004-08 - 2006-06

Bachelor of Arts: English Literature

University of South Florida - Tampa, FL

.

Contact this candidate