Shea E. Gainsforth

**** * *** *

Midvale, Utah **047

801-***-****

ad4rb2@r.postjobfree.com

OBJECTIVE: To work for a growing company, utilizes the skills that I have acquired. EXPERIENCE: Sutter Health

Janury 2021- Present

Inbound Patient services

Concentrix

April 2019 - December 2020

Inbound customer service

C3 Customer Contact Channels

June 2016-June 2019

Inbound customer service Cox Commuincation

Black Turtle

June 2015 – March 2016

Inbound customer service for the affordable care act Teleperformance USA

June 214-January 2015

USAA Credit Card

Inbound customer service

June 2002-December 2007

Inbound call for Sprint wireless.

Taking payments, review accounts, starting and stopping new and old accounts.

USSA MSR June 2015

Comcast

Inbound/Outbound Collection

December 2011 - December 2012

Inbound and Outbound collection

Convergys

June 2000 – December2006

Inbound Customer Service

Inbound Customer Service for Captial One

Took calls for members for accounts

Army/National Guard May 1997-August 2004

Driver/Administration

Drove officers to their meetings/Administration work for the officers to update

For personal information.

Tilt Arcade

Customer services/Arcade

Manager August 1996-August 1998

EDUCATION:

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