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Business Analyst Process

Location:
Charlotte, NC
Salary:
120000
Posted:
April 04, 2024

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Resume:

Sailaja Paidi

Sr Business Analyst/Scrum Master

Professional Summary:

Senior Business Analyst with 10+ years of experience in business process analysis/modelling, Banking and Finance and development of Web Based, and Client/Server applications

Worked with scrum development team to migrate java applications to cloud Azure

Used JIRA, Azure Devops for documenting the Features, User stories, Tasks; Monitoring tasks using Kanban boards; and Reporting Integrated Confluence to create a collaborative workspace for the scrum development team

Proficient in Technical and Business Writing, Business Process Flow, Business Process Modelling, Business Analysis and Testing various methodologies

Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation. Large cross functional projects and support teams

Create story bord of back log items in Agile and develop item according to business needs

Grooming the user stories and defining the user acceptance criteria for base data management project

Extensive use of JIRA to create user stories

Worked in Agile environment allowing teams to deliver project piece by piece and make rapid adjustments as needed. Good understanding working in Agile and bringing projects to completion.

Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.

Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.

In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D)

Competent in Creating Unified Modelling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.

Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.

Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.

Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project

Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.

Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.

Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.

Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

Worked on Data Analysis to build Strategy Web application for database integration.

Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues.

Validated the test data in DB2 database on Mainframes using SQL queries.

Assisted with user testing of systems User Acceptance Testing (UAT), developing, and maintaining quality procedures, and ensuring that appropriate documentation is in place.

Perform data analysis, using in-depth knowledge of database.

Performed detailed test case design and executed tests.

Documented and analysed all test results and made recommendations.

TECHNICAL SKILLS:

Business Analysis: Requirement Analysis, detail design, Business Rules, data flow diagrams, data definition table, data modelling, system integration, and team building.

Processes/Technologies: Rational Unified Process (RUP), Clear case, Use Cases, Workflow and UM, Agile.

Rational Suite and Tools: RUP, UML with Rational Software Modeler, Rational RequisitePro, ClearQuest, ClearCase, UML, MS Visio, MS Project, Quality Centre tool for test management

Application Servers: Oracle8i, 9i, IIS

Databases: SQL development skills, SQL Server, MS SQL Microsoft Access & Oracle, Java Script, XML

Operating Systems: Microsoft Windows XP, NT, 95, 2000, 98, Vista & UNIX

Software Utilized: Rational Rose, Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook), MS Project, Visio, Lucidchart, Googledrive Docs

PROFESSIONAL EXPERIENCE:

Abbott Rapid Diagnostics Informatics Inc, Charlottesville Virginia July 2022 to Till date.

Sr. Business Analyst cum scrum master

Defined and documented software requirements

Gathered product feedback from internal stakeholders and external customers

Produced elements of systems design, including data migration rules, business rules, wireframes, mock-ups, workflows and other detailed deliverables

Facilitated and participated in risk analysis including failure mode and effect analysis

Managed feature timeline, resources and scope in order to meet business requirements

Tracked and managed release documentation

Authorized design transfer documentation to be consumed by internal and external customers

Prepared and presented completed work to project stakeholders

Reviewed team deliverables to improve product quality

Contributed to the improvement and maintenance of the quality management system with focus on requirements in the design and development process

As a ScrumMaster and Agile Coach

Guided and coached cross-functional teams to excellence

Facilitated team meetings and scrum ceremonies – Daily Stand ups, Sprint Reviews and Retrospectives

Managed and prioritized teams backlogs

Foster good communication and team work within the team

Protected the team from distraction and interruptions

JP Morgan, Newark, DE Jan 2020 to June 2022

Sr. Business Analyst

Responsibilities:

Worked on Data Analysis to build Strategy Web application for database integration

Supported Data Analysis in Data Requirement Analysis and Data Mapping in preparation for data transfer.

Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues.

Validated the test data in DB2 database on Mainframes using SQL queries.

Assisted with user testing of systems User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place

I was part of an Agile Implementation as an Agile Business Analyst (Requirements Analyst).

Gather requirements from Product Owner, Quality managers at various plants.

Created Product Backlog, Sprint Backlog and managed User stories.

Led daily stand-up meetings, testing, retrospectives and sprint reviews

Guide the development teams to break down large and complex user stories into simplified versions for execution

Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories

Coordinate project initiatives with software developers, stakeholders, project managers and software testers

Prepared and analysed AS IS and TO BE in the existing architecture and performed Gap Analysis. Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.

Assisted maintaining product backlog, sprint backlog, writing PBI’s, sizing user stories, estimating the user stories. Managed open issues, removed impediments, worked with cross functional teams to improve software quality & test coverage on JIRA.

Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.

Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead

Translated the Business needs into system Requirements, communicating with the Business on a broader scale and with an in-depth view.

Designed and developed Project document templates based on SDLC methodology.

Developed Business Requirement Document as well as High-Level Project Plan.

Hands on experience ServiceNow to End-to-End Development and Customization - Incident/Problem, Knowledge, Change management, CMDB, Asset Management, Product/Software Catalog- per ITIL processes and policies.

Have good knowledge on System UI, System Properties, System Update Sets.

Experienced in Enterprise Business Analysis, Process Workflows, Change Management, Requirements Management, Software Usability, Information Architecture, Risk Management and maintaining SLAs.

Created technical debt backlog, collated and tracked defects, and communicated defects to development team.

Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.

Assisted the Senior Business Analyst in writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).

Developed Functional Specification Document and Supplementary Specification (non-functional) Document.

Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed

Participated in the Logical and Physical Design sessions and developed Design Documents.

Worked with developers to make sure that they understood the Use Cases.

Conducted one to one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.

Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.

Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.

Worked with Quality Control Teams to develop Test Plan and Test Cases.

Develop User Manuals, and Training Manuals as per Project Specifications and timelines.

Keyline Automotive, Twin Falls, ID Mar 2018 to Dec 2019

Business Analyst

Responsibilities:

Established a RUP (Rational Unified Process) centric business analysis methodology.

Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.

Responsible for business system analysis of customizing the BPS Risk Management product with involvement through the whole SDLC

Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.

Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes and participated in Stakeholder Management to communicate effectively with them.

Experience in migrating the changes across various environments in ServiceNow using Update Sets.

Hands on experience Service Now to End-to-End Development and Customization - Incident/Problem, Knowledge, Change management, CMDB, Asset Management, Product/Software Catalog- per ITIL processes and policies.

Involved in conducting backlog grooming, stakeholders’ interviews, facilitating team’s weekly meeting, story acceptance and daily Scrum meeting.

Documented process flows and developed requirements for functional improvements and enhancements using the UML (Unified Modelling Language) methodologies.

Provided key initiatives in working with users in defining project and system requirements.

Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.

Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML

Performed requirement analysis, went through all the use cases and issue logs.

Developed strategic partnerships with the business unit to prepare a solid knowledge base of the business line, including the business plan, products, and process’ and revenue streams aimed towards problem solving.

Develop Logical and Physical data models that capture current state/future state data elements and data flows using Erwin.

Prepared Business Context Diagram, Use Case diagrams and corresponding Activity Diagrams using Rational Rose to depict the workflows to be incorporated into the development of Pega Business Process Management (BPM) tool.

Worked on data modelling and produced data mapping and data definition documentation

Used Query Analyzer, Execution Plan to optimize SQL Queries.

Documented the mappings used in ETL processes.

Partnered with the technical areas in the research and resolution of system and process problems especially related to Power Builder platform.

Played a key role in the planning, testing, and implementation of system enhancements and conversions

Performed analysis on enterprise data/report integration & provided functional specification to development team to build Enterprise Reporting Systems.

Assisted in development of training materials for new technology and process improvements

Yellow Roadway Technologies, Overland Park, KS July 2017 to Feb 2018

Business System Analyst

Responsibilities:

Was responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.

Analysed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).

Prepared and analysed AS IS and TO BE in the existing architecture and performed Gap Analysis.

Responsible for creating the Business Process Model for the Global New Account Opening utilizing the BPM methodology and notations.

Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.

Development of a training program to train users on a custom web application and a Cognos ad-hoc reporting environment.

Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead

Used the guidelines and artifacts of the DMAIC to strategize the Implementation of effort in different iterations and phases of the Software Development Life Cycle.

Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.

Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed

Helped in defining Change Management Process for Release Management Team.

Managed and traced requirements using Rational requisite pro

Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.

Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.

Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.

Responsible for providing analytical support in the Design, Development and Implementation of Project.

Verified the Business Scenarios on new builds to allow extended testing by the QA team.

APPLUS IDIADA, Pune, India. Feb 2015- Dec 2016

Business Analyst

Responsibilities:

A Business Analysis. Including the Analysis, Requirements Gathering, Business Design Documentation, Creation and Approval of System Test Cases, Creation and Execution of User Acceptance Test Cases for:

●Claim Adjudication Processes

●Edit Rules and Version Control

●Audit Rules and Version Control

●Benefit Package Structure

●Recipient Eligibility

●Managed Care

●Medicare Buy-in and Bendex

●Third Party Liability (TPL)

●Early Periodic Screening Diagnosis and Treatment (EPSDT)

Responsible for adding any needed test data to the DB2 tables for use with the unit, systems, and integration testing. Directed the design changes, converting the existing Core EPSDT VSAM file based subsystem to table-driven data source subsystem, allowing the EPSDT process to be integrated within the Core MMIS for the implementation. Assisted with the design of the DB2 tables based upon client business needs to support the EPSDT program. Assisted with the conversion of the existing GUI CICS online screens to Web-based CICS online screens for the EPSDT and Recipient Subsystems. Assisting with the development of a new online documentation application and design of the database for use as a repository for all the systems documentation for the Core MMIS. Assisting with the data conversion of the existing Legacy MMIS to the new Core MMIS.

Satyam Ventures Engineering Services Pvt Ltd, India May 2013- Jan 2015

Business Analyst

Responsibilities:

Assisted in the assessment of Business processes and related project goals. Delivery of comprehensive project estimations/timelines.

Conducted Business Requirements, Functional and Technical meetings with the business groups.

Lead the requirements gathering process via interviews, observation, analysis and brainstorming

Conducted Risk Analysis and developed mitigation plans. Conducted Impact Analysis when there was any change in the requirements and updated the Business Requirements Document (BRD) and Systems Requirements Specification (SRS).

Analyzed client's business, data requirements and processes through document analysis, interviews, workshops, and workflow analysis, Document findings and decisions, prepared meeting minutes.

Participated in developing Test Plan, Test Scripts and Test Scenarios, and designed user documentation.

Participated in testing activities. Development of Test cases as a basis for performing Integration and System testing for Functional testing by following phases of test life cycle.

Communicated the complex requirements to both technical and non-technical audiences.

Collaborated with the business and technology teams to help define requirements for the project, identify data dependencies and/or relationships to help develop logical data models, create data flow, process flow, and system activity diagrams using MS Visio

Assisted Lead Project Managers in some of the Project Management tasks such as gathering approvals for the artifacts, making sure the artifacts meet all the quality standards.

Involved in all technical discussions as a representative from Business to make sure all Business Requirements are being met by the impacted applications.



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