Christopher Peña

Alexandria, VA

ad4r7x@r.postjobfree.com

202-***-****

Authorized to work in the US for any employer

Work Experience

Operations Coordinator

Sitar Arts Center - Washington, DC

June 2017 to September 2019

General

• Taught audio engineer, guitar, piano, and drum private lessons for Sitar students.

• Organized showcases for end of semester performances.

• Assisted and managed band rehearsals

• Assisted in theater performances in light and sound booth.

• Inspected and helped approve instrument donations.

• Restored specific instruments.

• Curated art galleries for the community.

Administrative

• Translate publications; assist with in person and phone translations

• Assist with mailings and publications

• Recruit Operations Intern from partnership organizations (TBA) and/or Work-study students from DC area universities. Stay in touch with intern and work-study providing organizations regarding our intern needs/program timetables.

· Supervise the Operations Intern including meeting weekly, reviewing annually, and completing required paperwork for their program.

· Manage Fall and Spring interns with RSAM through partnering organizations(Urban Alliance, Eastern Mennonite University)

Student and Program responsibilities

• Oversee management of Afterschool snack/meals programs

• Maintain arrangement and disposal of snack and containers in the kitchen and Kid’s Café

· Serve as the meals coordinator for summer programs o Determine best practice for serving meals

o Procure and manage proper equipment needed to store meals o Communicate with organization that will prepare and deliver meals o Create contract/agreement for organization to provide meals o Arrange effective payment process for meals provider

• Oversee:

o Ordering of dance uniforms; assign and track uniforms for students; store uniforms and wash weekly, communicate with dance teachers and parents regarding uniform system

· Assist RSAM with Community event planning and implementation Registration

• Serve as registration lead- take appointment calls and gather information necessary to set appointments for each semester.

• Conduct registration inquiries for fall and spring and for all summer appointments

• Collaborate with RSAM and marketing department to ensure that all registration forms are updated, prepared, accurate and marketing materials are available for the registration period

• Assist with ECA registration

• Collect registration reservations for ECA classes; contact families to complete registration

• Translate registration forms and other marketing materials

• Facilitate registrations with Spanish speaking families and enter information into database

• Billing

o Track payment plans and issue fees, invoices and notices to families o Record payments and update accounts

o Audit family accounts, make adjustments to accounts accordingly and contact families o Provide information to staff at registration regarding family accounts o Update the database to reflect family accounts; activate and deactivate usage of accounts

• Work with Programs Coordinator and RSAM to ensure student accounts are accurate for drop/adds and withdrawals

Update RSAM on billing and accounts information regularly Gallery Series

• Work with Senior Director of Operations and Operations Intern to curate and install work and implement art openings

• Recruit artists, plan calendars, and organize opening events.

• Organize annual Juried Exhibition, Recruit Jurors

• Update all gallery forms, provide forms and information about Sitar and the Gallery Series to prospective artists

• Staff gallery events

• Provide information to Director of Marketing and Technology for Gallery Series postcards; determine effective release time of information

• Plan with assistance from Programs Coordinator for artist to provide a workshop for S.E.A.L.

• Prepare for workshop and provide necessary materials Other:

• Assist Director of Students and Outreach with communicating with families and students

• Assist Student Affairs and Outreach Director with center clean-up duties as assigned

• Assist in the distribution, completion, and collection of pre-semester or post-semester student and teacher evaluation surveys

• Assist in General Program Staff Duties: Class Visits, Student Showcase Week Auditions, Special Events staffing, etc.

• Staff front desk for scheduled hours each week during non-program hours as needed (receptionist duties)

Teach 1- 2 hours each week

Field Technician

Capital Bikeshare

April 2015 to June 2017

• Perform maintenance checks on bikeshare stations.

• Diagnosed, repaired, and adjusted bicycles, if necessary.

• LED repairs

• Flat repairs

• Adjustments on parts

• Serviced Drivetrain

• Replaced miscellaneous accessories

Created service work orders, transported bikes to warehouse Barback/Server

Grand Central - Washington, DC

March 2011 to November 2014

As a barback:

• Restocked liquor and beer from start to finish of every shift.

• Prepped bar for opening. Including: placing clean floor mats, bar mats, preparing the sinks for use, stock napkins, straws, coasters, performed inventory of all bottles, stocked clean glasses, placed clean towels, replace receipt paper if needed, placed salt and limes for bartenders use, checked kegs for availability, replaced them if needed.

• Throughout the night staying aware of bartenders needs.

• Consistently replacing empty bottles. Restocking refrigerators with beer.

• Wipe counters throughout the night.

• Taking empty bottles and glasses of the counter and either taking them to dishwasher or washing it myself in the bar sinks.

• Responded to food orders from the kitchen.

• Closing the bar. Including: disposing of trash, performing a full break down of the bar, taking mats to the back for wash, covering liquor bottles, wash and clean bar sinks, taking any dirty dishes and glasses to dishwasher, restock liquor and beer if needed, swept and mopped behind the bar, clean and covered taps, inspect and cleaned under sinks and drains.

As a server:

• Worked during brunch and sports game shifts.

• Provided good service to guests with patience and positive attitude.

• Made efforts to provide timely and adequate service.

• Professionally carried food and drinks to tables.

• Cleared tables of unwanted plates, cups, silverware, and trash.

• Stayed attentive to customer's requests and needs.

• Keeping strong communication with kitchen staff, bartenders, host, runners, bussers, and other serving staff.

• Assisting other servers if needed.

Sales Manager

City Bikes

June 2010 to 2014

• Executed inventory tasks for entire facility to further study product movement among consumers as well as coming up with better marketing strategies.

• Assisted in company meetings to further train employees on how to approach customers with new store products or services.

• Initiated special product orders for customers and communicated with them for shipping information. As well as discussing specifics to a customer to accurately order the best product options.

• Organized community outreach events to promote the business as well as introduce cycling to active and new customers.

• Worked with other managers to create better and fulfilling environments for employees and customers. Including store presentation, staff and customer interaction, creating customer surveys, employee meetings based on department, and helping create better policies for both employees and customers Dog Walker/Pet Sitter

Fur Get Me Not - Washington, DC

March 2011 to September 2013

• Pick up and drop off dogs from homes.

• Making sure to provide and maintain security in the dogs homes when I arrive and leave.

• Understand specifics requests and conditions of dogs

• Walk dogs outdoors in all conditions from 20 to 35 minutes.

• Transport dogs to other destinations if needed.

• Making sure dogs are given attention and given potty breaks.

• Remove pet waste.

• Clean up after accidents or other messy situations outside or indoors

• Keep clients updated with time the walk was made, incidents, concerns, etc.

• Administered medication if needed. (pills, ointments) Education

Montgomery College

September 2011 to Present

Skills

• Microsoft Office (5 years)

• Bike Mechanics (8 years)

• Fluent Spanish (10+ years)

• Audio Engineering (10+ years)

• Social Media Marketing (4 years)

• Music Producing (8 years)

• Event Planning (3 years)

• Educator (5 years)

• Operations (2 years)

• Cooking

Contact this candidate