Amruta Raj Penmatsa (*X Salesforce Certified)

Mobile: 469-***-****

Email Id: ad4r4t@r.postjobfree.com

Linkedin: www.linkedin.com/in/amruta-raj-penmatsa-762bab157

Summary:

8+ years of experience as a professional Salesforce developer, competent in administration and growth. It covers the building, testing, and deploying end-to-end salesforce apps as well as REST and SOAP integration, deployment and configuration.

Skilled in Salesforce CRMA, data analysis, and communication, with a proven track record of driving organizational success through innovative solutions and effective collaboration.

Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.

Implemented classic to lightning migration, creating lightning components using lightning design system.

Extensive experience in Salesforce Customization, creating Roles, Profiles, Page Layouts, Record Type, and Assignment Rule, Workflow Alerts and Actions, Process builders, Flows, Reports, Dashboards, Outbound messaging, and Approval Workflow, Customer Service and Support Administration.

Hands on experience in Administration setup like manage Users, Security Controls and Data Management.

Involved in developing Salesforce Lightning Apps, Components, Controllers, events and Skilled in understanding and implementing the new Salesforce Lightning Experience.

Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Marketing, Customer Service, and Support Administration.

Worked on Salesforce Lightning Components for building customized components replacing the existing ones.

Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits, managing Salesforce.com sandbox and production environments.

Good knowledge on Developing Lightning components with Aura framework.

Hands on experience in development by implementing Triggers, APEX classes, wrapper classes, controllers, Visual Force, Force.com IDE, Apex Test Classes for SFDC testing, Batch Apex for data processing and writing queries in SOQL and SOSL, customized queries to avoid governor limits.

Used Lightning web components (LWC) to migrate visual force pages, Design, develop, configure and administer Salesforce application based on business requests and enhancement requirements.

Extensive experience in developing and deploying custom integration solutions in Salesforce.com CRM. Proficient in creating/troubleshooting/modifying APEX code and visual force pages.

Extensive experience in designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, Dashboards, and Email generation according to application requirements.

Implementation of Lightning components using the Lightning Design System (LDS) in Aura Framework and Lightning Web Components (LWC).

Experience in data migration using Import wizard, Apex Data Loader and other integration tools like Salesforce Inspector.

Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.

Good understanding of SAAS, PAAS and IAAS cloud computing services .

Expertise in sales cloud processes.

Migrated the code using Change sets.

To improve business made recommendations to integrate with third party plug-ins from AppExchange.

Used Force.com Web services API and Salesforce API are REST, SOAP, METADATA for implementing web services in the application for access to data from different users.

Involved in providing Production support post go-live.

Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.

Technical Skills:

Technology

Description

Salesforce Technologies

Lightning Aura Components, Lightning Web Components, Salesforce CRM, Apex Classes/Controllers, Flows, Sales Cloud Console, SOQL, SOSL, Custom Objects, Custom Settings, Visualforce Pages/Components, Apex Triggers, Web Services (SOAP), REST services, Connected Apps, Custom Metadata Types, Metadata API, Reporting Snapshot, Chatter, Communities, Custom Report Types, Relationships, Page Layouts, Process Builder, Lightning Components, Flow Builder, Email Templates, Roles, Profiles, Reports, Dashboards,Tableau, Birst, Validation Rules, Security and Sharing Rule Settings, User Management, Role Hierarchy, Permission Sets, Approval Processes.

Deployment Tools

Apex Data Loader, JIRA, Service now, SOAP API, Workbench.

Custom Integrations

Outbound Messages, Workflows & Approvals, Flows, Field Updates, Email Services, App Exchange Package & Custom Applications, Custom Labels, and Tabs.

Certifications:

Salesforce Certified Platform Developer 1

Salesforce Certified Administrator

Salesforce CPQ Developer

Professional Experience:

YAGEO Milpitas, CA Sep 2022 – Till Date

Sr. Salesforce Developer/ Adminstator

Responsibilities:

Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers, REST API for various functional needs in the application. Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.

Worked with SOQL, SOSL queries with governor limitations to manipulate the data from Salesforce.com platform databases.

Created various Reports (summary reports, matrix reports, pie charts, dashboards) and report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.

Collaborated with cross-functional teams to develop novel methods for analyzing and presenting data, resulting in improved decision-making processes.

Gathered operational requirements based on management direction and business demands, contributing to process improvements.

Communicated insights and suggested improvements based on data analysis to advance reporting capabilities.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Worked on troubleshooting service cloud, supporting cases, developed workflows and triggers for automated case resolutions in Lightning.

Developed Email templates in Text, HTML and Visualforce for setting up email alerts for auto response.

Created and maintained the documentation for Design, Migration and Integration.

Implement End to End SAP-Salesforce Integration.

Deployed applications from sandbox to sandbox/production using Change Set.

Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact, Opportunity and Products

Created roles, profiles, access settings, workflow rules, validations, page layouts, creation and modification of fields.

Experience in installing, evaluating AppExchange application on salesforce.com platform

Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Experience, Sales cloud, Service cloud,Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Custom objects, Custom fields, Web Services, SOAP, REST.

Pulse Electronics San Diego, CA Jan 2019 – Sep 2022

Salesforce Developer – Admin

Responsibilities:

Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers, REST API for various functional needs in the application. Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.

Supported new technology initiatives introduced to the organization, contributing to the successful implementation and adoption of new tools.

Documented procedures, processes, and activities to share knowledge and enhance organizational learning.

Written Apex batch and Scheduled classes to process large volume of data on a periodic basis.

Worked with SOQL, SOSL queries with governor limitations to manipulate the data from Salesforce.com platform databases.

Created various Reports (summary reports, matrix reports, pie charts, dashboards) and report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Worked on troubleshooting service cloud, supporting cases, developed workflows and triggers for automated case resolutions in Lightning.

Developed Email templates in Text, HTML and Visualforce for setting up email alerts for auto response.

Embedded JavaScript and jQuery in the visual force pages.

Implement End to End HubSpot -salesforce Integration.

Implement End to End SAP-salesforce Integration.

Created and maintained the documentation for Design, Migration and Integration.

Deployed applications from sandbox to sandbox/production using Change Set.

Worked on CRM platform environment of SFDC Sales Cloud and Service Cloud modules

Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact, Opportunity and Products

Created roles, profiles, access settings, workflow rules, validations, page layouts, creation and modification of fields.

Experience in installing, evaluating AppExchange application on salesforce.com platform

Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.

Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.

Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support. Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Upgraded some Apps from Sales force Classic to Lightning Experience to develop rich user interface and better interaction of pages Created multiple Lightning Components added CSS and Design Parameters that makes the Lightning component look and feel better.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Environment: Salesforce.com Platform, Force.com, Lightning Experience, Sales cloud,Service cloud,Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Custom objects, Custom fields, Web Services, SOAP, REST.

Egston Power Electronics, Hyderabad (India) Mar 2017 - Jan 2019

Jr Salesforce Developer

Responsibilities:

Created users, roles, public groups and implemented role hierarchies, sharing rules and Record level permissions to provide shared access among different users.

Created custom objects and included required fields in them.

Worked with Data migration tools (Data loader).

Worked on Workflow rules, Lightning process builder, Approval process which are relevant for project.

Created Reports & Dashboards.

Developed Apex classes, Visualforce pages and Apex triggers to meet our desired functionalities in our project.

Worked on Batch Apex, Schedule Apex SOQL statements with custom controllers and triggers.

Worked on REST API and Callouts.

Interacted with teammates and involved in daily status calls.

Environment: Salesforce.com Platform, Force.com, Apex classes and Controllers, SOQL, SOSL, Custom objects, Custom fields.

Sarga Solutions PVT LTD, Hyderabad (India) Sep 2015 - Mar 2017

Salesforce Administrator

Responsibilities:

Created users, roles, public groups and implemented role hierarchies, sharing rules and Record level permissions to provide shared access among different users.

Created various profiles and configured Tab permissions, Record Type permissions, and Field Level Security to implement Component-based security.

Created new fields and relationships in both standard and custom objects as per requirements.

Created page layouts, record types to organize fields, related lists and other components on record details and edit pages.

Worked on Apex Classes, Triggers, Test methods and Visual force pages to implement custom functionality

Import/Export records to Salesforce via data Loader.

Environment: Salesforce.com Platform, Workflows, Approvals, Custom Objects, Custom Tabs, Data Loader, Reports.

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