**/**/**** ***** **** Goldsmith ct, Santa Maria **454, United States 805-***-****

ad4r4p@r.postjobfree.com

Ms. Stephenie Gallas

PROFILE

I'm an optimistic, cheerful, team player, people person. I have 20 years experience in customer service, retail, Office automation, multi-line telephone and working with customers directly. I am looking for part time work from home positions, but will consider on site work as well. Done of my skills are as follows:

Communicate and coordinate with internal departments. Customer advisory about available products and service range. Keep records of customer interactions and transactions. Process orders, forms, applications and requests.

WORK EXPERIENCE

10/2012 – 10/2013

Santa Maria, United States

In home health aide

IHHS S Santa Barbara County

Helping client with everyday tasks and taking medication, chores, transportation. Daily hygiene help.

Provided in home health care to patients

Changed patients' bed sheets and towels

Helped patients eat, bathe, and use the restroom

Managed medication schedules and doctor's appointments Provided transportation to and from appointments

Reported changes in patients' condition to their doctor 10/2006 – 03/2010

Santa Maria, United States

Administrative office professional 2 0

Santa Barbara county clerk-recorder and assessor

Customer service, cashier, vital records, filing, multi-line telephone, data entry. Worked with customers to process orders and resolve issues Answered customer questions and provided information about products and services

Processed customer orders and invoices

Maintained customer records

Handled customer complaints and escalated issues to management Provided administrative support to sales team

09/1999 – 05/2003

Santa Maria, United States

Inspection analyst

Lenders choice Network

Inspected quality of products

Assessed products for defects

Analyzed production data

Created inspection reports

EDUCATION

09/1993 – 05/1994

Santa Maria, United States

Medical assisting back office AA

Santa Barbara business college

Entered new patient data and created medical records. General office duties which also included upkeep of medical records. Scheduled appointments for new and current patients. Verified medical insurance and collected co-payments. 1/2

SKILLS

Typing

Professional

Office automation

Professional

Customer service

Professional

2/2

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