Mandy Barone

Cell: 775-***-**** E-mail: ad4r3j@r.postjobfree.com

ENTREPRENUER CUSTOMER SERVICE ADMINISTRATION RESTAURANT MANAGEMENT

Results-oriented and driven management professional with over 12 years of entrepreneurial success in restaurant ownership. Knowledgeable in all facets of business management, including efficient administrative operations, team management, exceptional customer service delivery and implementing marketing initiatives to enhance brand visibility and customer engagement. Demonstrated ability to drive revenue growth and establish multiple thriving establishments. Known for fostering positive and collaborative work environments, resulting in high-performing teams. Ready to leverage my experience and skills to contribute to a new dynamic organization seeking a leader with a strong business acumen.

Core Knowledge Areas & Technical Skills

Clover

Customer Service

Social Media Platforms

Square

Employee Management

Marketing Strategy

Excel

Office Administration

Inventory Management

Word

Financial Management

Vendor Relations

QuickBooks

Performance Management

Data Management

Professional Experience

Walden's Coffeehouse Co-Owner/Operations Manager March 2012- Present

3 Locations: Mayberry, March 2012 Wells, May 2016 Arlington, July 2016

Promoted business on social media to maximize brand identity and generate revenue

Interviewed, hired, trained, and supervised employees

Conducted performance reviews for employees

Provided superior customer service to patrons

Maintained daily operations for 3 locations

Oversaw budgeting and financial management

SaveMart Checker/Produce February 2008 - December 2010

Provided quality customer service in high-volume setting

Handled customer receipts and change

Maintained and shared product knowledge

Managed Inventory; stocked shelves

AMA Insurance Services Administrative Assistant January 1996 - January 2003

Managed staff appointments, calendaring

Performed heavy data entry

Developed and maintained filing systems

Managing correspondence/ meeting minutes / contact list

Prepared travel arrangements for senior managers

Managed incoming phone calls

Office supply management

Education

High School Diploma Modesto Junior College

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