Massage Therapist Customer Service
Resume:
Janine Phillip
Licensed Massage Therapist
Margate, FL 33068
*******.*******@*****.***
I am seeking a position in which I can use my knowledge of the overall body along with my ability to personalize treatment of an individual's ailments and/or one that I can incorporate my background in customer service.
Authorized to work in the US for any employer
Work Experience
Licensed Massage Therapist (LMT)
Massage Envy - Pompano Beach, FL
June 2012 to August 2020
• Perform Swedish & Deep Tissue massages
• Use my knowledge and experience in order to personalize a clients treatment
• Educate the client on the ways in which they can assist in their care
• Provide the options of Aromatherapy, Foot Scrubs, and other enhancements along with their massage choice.
• Encourage Clients to Join in on Membership Sales and Packages Massage Therapist
Spine & Joint Center
August 2013 to August 2019
Performed Spot Treatment, Trigger Point, Swedish & Deep Tissue massage on all patients. Performed Ultrasound, Electric Muscle Stimulation, also performed Stretches, As well as hot/cold therapy.
Club Receptionist & Fitness Associate
Bally Total Fitness - Fort Lauderdale, FL
February 2008 to July 2011
• Greet current and potential members; Sell merchandise and memberships;
• Assist members to ensure proper use of facility and its machines; Organize lobby, products and maintain stock of cooler; Assist with any issues and act as a go between with membership services and club members
Clinic Receptionist
Massage Envy - Coral Springs, FL
October 2010 to December 2010
• Greet scheduled guests and walk-ins upon arrival
• Answer phone calls and set appointments
• Assist in administrative tasks including filing, data entry of client records and surveys
• Ensure a clean environment for clients in therapy rooms and common areas
• Prep therapy rooms - setup items such as towels, hot stones and aromatherapy
• Offer Wellness Package and items available for purchase upon receiving payment Education
Associates in Science
College of Natural Health
August 2010 to August 2012
Diploma
Curtis High School
September 1995 to August 1999
Skills
• Educating
• Swedish Massage (10+ years)
• Deep Tissue (10+ years)
• Receptionist (10+ years)
• Time Management
• Microsoft Office (8 years)
• Fast Learner (10+ years)
• Microsoft Word (8 years)
• Microsoft Excel (8 years)
• CPR (5 years)
• Inventory
• Outlook
• English (10+ years)
• Trigger Point Therapy (10+ years)
• Physiology Knowledge (10+ years)
• Yoga (10+ years)
• Anatomy Knowledge (10+ years)
• Pain Management (10+ years)
• Medical Terminology (10+ years)
• Customer service (10+ years)
• Leadership
• Hospitality
• Data collection (10+ years)
• Microsoft Outlook
• Communication skills
• Sales
• Customer support (10+ years)
• Windows (7 years)
• Customer service
• Hospitality
• Supervising experience
• Windows
• Front desk
• Physiology knowledge
• Hotel experience
• Yoga
• Sales
• Office management
• Clerical experience
• Guest services
• Guest relations
• Administrative experience
• Cold calling
• Computer skills
• Marketing
• Resort
Certifications and Licenses
MA 67566
August 2019 to August 2021
Licensed Massage Therapist MA 67566
Licensed Massage Therapist
December 2011 to August 2021
AED Certification
MA 98930
August 2021 to 2025
Licensed Massage Therapist MA 98930
Driver's License
November 2018 to October 2026
CPR Certification
Massage Therapy License
Additional Information
SKILLS
• Deep Tissue Massage
• Swedish Massage
• Trigger-Point Therapy
• Reiki Practitioner
• Dedicated to rehabilitating and educating clients
Contact this candidate