Antanesha Berry
Customer service representative
© antaneshaberrys2egmaiicom
@ e17)5525415
© 7423 Towpathin indianapolis, 46214
EDUCATION
VISIONARY HEALTH CARE GROUP
GPa: 40
Indianapolis, IN
Certified biling and coding Specialist
Medical billing and coding (Sep 2021)
GRAND RAPIDS EDUCATIONAL CENTER
Kalamazoo, Mi
Completed coursework towards Nurse
aide Heakth Informatics (un 1998)
ADDITIONAL SKILLS
Customer service skills,
CAREER OBJECTIVE
‘Adaptable professional with 4+ years of experience and a
proven knowledge of conflict resolution, customer service, and
data entry, Aiming to leverage my skils to successfull fil the
Customer service representative role at your company.
EXPERIENCE
CERTIFIED NURSE AIDE
Avon rehabilitation center, Indianapolis, IN / Sep 2020- Nov
2021
+ Answer patient cal signals, signal ights, bells, or intercom,
systems to determine patients’ needs.
+ Apply clean dressings, slings, stockings, or support
bandages, under direction of nurse or physician,
+ Change bed linens or make beds.
+ Clean and santtize patient rooms, bathrooms, examination
rooms, or other patient areas.
+ Communicate with patients to ascertain feelings or need
for assistance or social and emotional suppor.
‘+ Feed patients or assist patients to eat or drink
+ Provide physical support to assist patients to perform dally
living activities, such as getting out of bed, bathing,
dressing, using the toilet, standing, walking, or exercising
+ Record vital signs, such as temperature, blood pressure,
pulse, or respiration rate, as directed by medical or nursing,
Staff
‘+ Liftor assist others to liftpatients to mave them on or off
beds, examination tables, surgical tables, or stretchers.
HOME HEALTH CARE AIDE
Home heatth care/ private, indianapolis, IN / Dec 2019- Feb
2021
Assisted a female patient in her home with covid-19 stroke and
Alzheimer's
‘+ Maintain records of patient care, condition, progress, or
problems to report and discuss observations with
‘Supervisor or case manager.
+ Check patients’ pulse, temperature, and respiration.
+ Provide patients with help moving in and out of beds,
baths, wheelchairs, or automobiles and with dressing and
grooming.
+ Entertain, converse with, or read aloud to patients to keep
them mentally healthy and alert.
‘+ Administer prescribed oral medications, under the written
direction of physician or as directed by home care nurse or
aide, and ensure patients take their medicine.
+ Plan, purchase, prepare, or serve meals to patients or
‘other family members, according to prescribed diets.
+ Accompany clients ta doctors’ offices or on other trips