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Customer Service Representative

Location:
Kalamazoo, MI
Salary:
Open
Posted:
April 04, 2024

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Resume:

Antanesha Berry

Customer service representative

© antaneshaberrys2egmaiicom

@ e17)5525415

© 7423 Towpathin indianapolis, 46214

EDUCATION

VISIONARY HEALTH CARE GROUP

GPa: 40

Indianapolis, IN

Certified biling and coding Specialist

Medical billing and coding (Sep 2021)

GRAND RAPIDS EDUCATIONAL CENTER

Kalamazoo, Mi

Completed coursework towards Nurse

aide Heakth Informatics (un 1998)

ADDITIONAL SKILLS

Customer service skills,

CAREER OBJECTIVE

‘Adaptable professional with 4+ years of experience and a

proven knowledge of conflict resolution, customer service, and

data entry, Aiming to leverage my skils to successfull fil the

Customer service representative role at your company.

EXPERIENCE

CERTIFIED NURSE AIDE

Avon rehabilitation center, Indianapolis, IN / Sep 2020- Nov

2021

+ Answer patient cal signals, signal ights, bells, or intercom,

systems to determine patients’ needs.

+ Apply clean dressings, slings, stockings, or support

bandages, under direction of nurse or physician,

+ Change bed linens or make beds.

+ Clean and santtize patient rooms, bathrooms, examination

rooms, or other patient areas.

+ Communicate with patients to ascertain feelings or need

for assistance or social and emotional suppor.

‘+ Feed patients or assist patients to eat or drink

+ Provide physical support to assist patients to perform dally

living activities, such as getting out of bed, bathing,

dressing, using the toilet, standing, walking, or exercising

+ Record vital signs, such as temperature, blood pressure,

pulse, or respiration rate, as directed by medical or nursing,

Staff

‘+ Liftor assist others to liftpatients to mave them on or off

beds, examination tables, surgical tables, or stretchers.

HOME HEALTH CARE AIDE

Home heatth care/ private, indianapolis, IN / Dec 2019- Feb

2021

Assisted a female patient in her home with covid-19 stroke and

Alzheimer's

‘+ Maintain records of patient care, condition, progress, or

problems to report and discuss observations with

‘Supervisor or case manager.

+ Check patients’ pulse, temperature, and respiration.

+ Provide patients with help moving in and out of beds,

baths, wheelchairs, or automobiles and with dressing and

grooming.

+ Entertain, converse with, or read aloud to patients to keep

them mentally healthy and alert.

‘+ Administer prescribed oral medications, under the written

direction of physician or as directed by home care nurse or

aide, and ensure patients take their medicine.

+ Plan, purchase, prepare, or serve meals to patients or

‘other family members, according to prescribed diets.

+ Accompany clients ta doctors’ offices or on other trips



Contact this candidate