Kenya Arrington

*** ***** **** ******,, **

Far Rockaway, NY 11691

ad4qu6@r.postjobfree.com

347-***-****

Objective0

To obtain employment within a company where I can utilize my skills.

Skills & Abilities

Easy learner, follows directions. Self-motivated, takes pride in completion of assignments. Good manual.

Experience

Amazon, Shipping Consultant

09/12/2023- Present

Recieved packages from third party vendors to check for quality issues

Repack items if necessary and then transport to customers after printing and packaging merchandise.

Equiniti, Customer service representative

11/03/2023- 02/15/2024

Takeshareholders vote on certain changes in their account

Uber, Delivery Driver

06/02/2021- Present

Doordash, Delivery Driver

02/09/2021- Present

Amazon work from home, Customer Service representative

04/23/2020- 09/04/20

Heavy volume incoming calls back to back regarding orders, cancellations and/or payment issues. Walk customers through step by step procedures in placing orders as well troubleshooting all issues.

Concentrix/ Apple work from home

Customer Service Representative

06/22/2018- 11/14/19

Answer high volume incoming calls, troubleshooting technical issues with all Apple products. Upsale Apple products

SITEL, Customer service representative Work At home

10/2017- 04/19/18

Resolution specialist with Toys R Us, Walmart and Turbotax, Assissted customers on all aspects of their inquiries.

Quality INN, Kitchen Worker, Housekeeper

08/2015 – 12/2017

Setup kitchen and served continental breakfast for hotel guests. Disassembled kitchen for cleanup and sanitation. Cleaned rooms and bathrooms for the hotel.

Active home care, customer service representative

06/2010 – 09//2014

ANSWERED PHONES, SOLUTION SPECIALIST, PROCESSED MAIL FOR PROPER DEPT, PAID INVOICES, SETUP APPOINTMENTS.

OPINION ACCESS, PHONE INTERVIEWER

10/2007 – 12/2010

ENGAGED CUSTOMERS IN LENGTHY PHONE INTERVIEWS WITH CUSTOMERS ON A AUTO DIALER SYSTEM. RATING CUSTOMER SATISFACTION WITH VARIOUS PRODUCTS.

Communication

EDUCATION ALBANY TECHNICAL COLLEGE, ALBANY, GA.

CURRENTLY ENROLLED FOR COMPUTER REPAIR

ONLINE CLASSES FOR COMPUTER REPAIR.

WYANDANCH HIGH SCHOOL, WYANDANCH, N.Y.

GRADUATED 1981 REC’D H.S. DIPLOMA

References

BILLIE SHEFFEY, GOVENEUR’S BOARD

138 FORCE DRIVE, ALBANY GA 31705

229-***-****

Contact this candidate