Jennifer Dalton

**** *** ****** #* ****** City NV 89701 317-***-**** ad4qtm@r.postjobfree.com

Competitive winner with over 15 years’ experience providing exceptional customer service, recruitment, human resources, and leadership development. Goal oriented and self-starter who is always willing to go above and beyond for the company. Detailed oriented manager who leads by example while training staff members.

Key Skills

Outstanding Customer Service

Team Leadership

Technology and Computer Savvy

Recruiting

Live and Virtual Training

Work Experience

Edgewood Tahoe Resort

August 2023-Present

Human Resources Manager

Manage department of 2 (Benefits Specialist and Human Resources Coordinator).

Handle disciplinary issues for hourly team members and manager level staff.

Handle all unemployment related issues.

Manage yearly review process.

Helped initiate change from Ascentis to Paycor ATS system for 500+ employees.

Create weekly HR reports for all resort managers.

Republic Airways Hotel

April 2023-July 2023 (Moved to Nevada)

Human Resources Manager

Executed all new hire orientation, onboarding, and career enhancement training.

Organization monthly employee appreciation recognition.

Posted, recruited, and maintained all active job positions.

Handled all disciplinary issues.

Candlewood Suites

October 2022-April 2023 (Hotel Sold)

General Manager

Analyze weekly and monthly financial reports.

Weekly payroll for all departments.

Respond to all guest surveys.

Provide excellent customer service and respond to all guest complaints.

Maintain budget and maximize profitability.

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Carver Hotel Group (Atlanta, GA)

May 2015-May 2022

Independent Consultant/Task Force Consultant – Human Resources/General Manager

●Lead Human Resources Department in multiple 200+ employee hotels.

●Executed all new hire orientation, onboarding, and career enhancement training.

●Acted as property manager, being responsible for all guests, staff, and department needs.

●Responsible for weekly payroll.

●Created incentive programs for all hourly associates.

●Managed and trained all Managers and staff using multiple PMS and POS systems.

●Developed policies and procedures for hourly employees.

●Executed and followed up on Team Member engagement surveys.

●Analyze weekly and monthly financial reports.

Suburban Hospice

November 2020-August 2021

Human Resource Manager

Execute all new hire orientation, onboarding, and career enhancement training.

Manage department payroll.

Recruit for open RN, LPN, Aide, and Leadership positions.

Execute all employment retention activities.

Work with Benefits team for open enrollment and all benefits related issues.

Butler University

February 2020-May 2020 (position terminated due to Covid-19 pandemic)

Manager of Employment

Lead Employment Department for University (1 F/T, 1 P/T, 1 Student Employee).

Conducted all Market Analysis for University staff positions.

Created 30/60/90 new hire review documentation.

Executed all new hire orientation, onboarding, and career enhancement training.

Developed policies and procedures for hourly employees.

Replied to all Salesforce Employment questions.

Assisted in all University hiring activity.

Education & Training

Indiana University Purdue University at Indianapolis

Bachelor of Science – General Studies

Certifications/Affiliations

Hilton Train the Trainer

Marriott CHAMP Leader

HR and Payroll proficiencies:

Paychex

ADP Vantage

ADP Workforce Now

Kronos Workforce Ready

Paycor

iSolved

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