Richard _Smith _Resume
Richard Smith
Manager of Operations
& 1-313-***-**** = *********@*****.*** = @ Taylor, Mi48180
PROFESSIONAL SUMMARY
Many years training sales and designers in profitable sales and how to close
Looking for part time work am retired and looking for a little extra income
EXPERIENCE
SALES MANAGER, Livonia, Mi
Foundation SystemsOf Michigan, September 2009-August 2013
SALES MANAGER, Lansing, Mi
McDaniels kitchen, July 2002~August 2012
* Engaged customers to confirm and clarify value and adapt strategy, optimizing ROL
* Applied different approaches to changing work demands and to meet sales challenges.
* Held daily check-ins with team members to set objectives and monitor progress.
* Tracked and analyzed key quantitative metrics and business trends to support company sales function,
+ Met and exceeded KPIs through lead conversions and prospecting acthities.
* Participated in customer meetings and worked closely with team to resolve customer satisfaction issues.
* Increased customer retention and renewal growth by revitalizing existing business in segment.
* Researched market trends to remain current with industry and competitor information.
* Created and executed strategic sales plan, expanding customer base and extending global reach.
* Involved sales of manufactured products, services, commodities, real estate and other subjects of sale.
* Planned and directed staffing, training and performance evaluations to develop and control sales and service
programs.
* Monitored customer preferences to determine focus of sales efforts.
* Determined price schedules and discount rates.
* Prepared budgets and approved budget expenditures.
+ Managed sales team to consistently achieve growth and hit sales targets.
EDUCATION
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA, Redford, Mi
Bishop Borgess, May 1972
‘SKILLS