Food Services Manager/Director/Executive Chef

Restructured Food Service Departments as the Executive Chef/Food Service Director by implementing Sodexo’s overall Food Service operations programs, too include SMG, FMS, TMC and proper HACCP procedures, as well as encouraging “Team” building work ethics, which greatly contributed to the passing of our JCAHO inspection. I have Started up AYR and EFY in Wichita, Kansas, Albany, New York and Detroit, Michigan, as well as served as OPS Manager and General Manager in several Accounts. Achieved #1 client satisfaction in the Colorado region, as Food Service Director for Morrison Management Specialists, out of 42 accounts in the state of Colorado, as well as drastic improvements in overall Food Service satisfaction by client and residents, to include staff acceptance of contracted management with one of Food Services Fortune 50 contracted Management companies.

Key Skills

Hospitality & Culinary Management

Front- & Back-of-House Operations

Budgeting & Cost Controls

Five-Star Dining/Menu Development

Teambuilding/Training/Supervision

Safety/Sanitation/HACCP Procedures

Vendor/Inventory Management

Customer Service Excellence

Multioutlet Operations

Turnaround Management

Strategic Marketing & Sales

Payroll/P&L Management

Profit & Growth Strategies

ServSafe Instructor/Proctor

Teaching Credentialed

Experience

I have managed multiple facilities throughout Colorado and numerous states across the US as a Food Services Manager/Director/Executive Chef. My core responsibilities were to manage staff, maintain budgetary standards, and achieve the highest customer service standards in order to accommodate organizational profitability standards. My focus is always on a complete overall food service experience by ensuring that the food is well prepared, as well as training my staff, so that they fully understand their job description and their job duties in order to meet or exceed the organization’s core values and mission.

Hawthorn Senior Living/Executive Chef 2021-2023

New Horizon Foods/Culinary Director

2018-2020

Sodexo/ Executive Chef/Operations Manager/General Manager 2012-2018

Department of Corrections/Teacher I, 2008-2012

Morrison Management Specialists/Food Services Director, 2005-2008

Life Care Centers of America/Dietary Manager, 2000-2005

AAFES/Food Services Foreman, 1998-2000

Elevated gross sales of Kay’s Kitchen, the facility’s staff lounge by 27% in first year as food services manager and by 10% or more every year thereafter.

Achieved record profitability of restaurant and catering operations for the past three years. Cut food and labor costs by 16% while increasing sales, food/service quality and guest satisfaction.

Redesigned menus and dining room layout; renegotiated terms with vendors/suppliers; halted rampant waste; and unified front- and back-of-house staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.

Created operational budgetary spreadsheets for Life Care Centers of Colorado Springs, still being utilized today.

Provided essential food service concepts in the set-up and menu conception for The Little Pasta House Restaurant.

Awards

Deficiency free inspection for 2 years.

Best facility in food service satisfaction surveys.

#1 Client Satisfaction With Morrison in the Colorado Region out of 42 Accounts (2007)

Exceptional Staff Management Award for managers within the region (2006, 2007)

Exceptional Service Award (2005)

Leader of the Year (2016) Sutter Lakeside Hospital, California

Education

Art Institute of Colorado, AAS Culinary Management, 2005

ADDITIONAL TRAINING & CERTIFICATIONS:

ServSafe Instructor/Proctor, 2012

ServSafe Certified, 2016

Hotel/Restaurant Management, 1987

Military Service/US Army, 11 years, Discharged with Honors

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