Business Development Customer Service

WD William Denzer

Hudson, WI ***** 715-***-**** *********@*****.***

PROFESSIONAL

SUMMARY

Astute Business Owner successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives.

Results-driven business manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Results-driven individual bringing 22+ years of experience in the construction and electronics. Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.

I started the company February of 2008, in a very hard time of the economy. I started Home Media Innovations with some boxes of wire, lots of knowledge and very strong will to succeed. Through rough times, every year in business, HMI increased sales any where from 10 - 30 percent and is still growing to this day. Tenacity, maintaining relationships and a great reputation has been vital keys to Home Media's success. One thing I learned in the industry, "NO", doesn't mean never, it just means not today. I am a very motivated, personable, loyal and dedicated individual who is willing to do what it takes to succeed. SKILLS Strategic planning

Product and service knowledge

Inside and outside sales

Lead generation

Excellent communication skills

Energetic self-starter - " go getter"

B2B sales and customer service

Active listening

Outgoing personality

Sales expertise

Strong knowledge of control

systems and electronics

Jump in and take charge

mentality

Business Development

Profit and Loss Management

Integrity and Transparency

Management

Budget Planning

WORK HISTORY BUSINESS OWNER 02/2008 to CURRENT

Home Media Innovations Inc Hudson, WI

Prospected home builders, architects and commercial accounts Tenacious salesman

Business Development - Hunter Mentality

Sales Manager

Manager - oversee company and delegate tasks

Project managed jobs and employees

Manager to 18 employees

Great Customer Service

Project manage large jobs from start to finish, while ordering, delegating and final checklist.

Deployed and installed control and automation systems Showed customer appreciation and employee appreciation through events, lunches and gifts.

Troubleshooting AV systems and electronics

Put together realistic budgets based upon costs and fees for successfully operating business.

Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

Trained and motivated employees to perform daily business functions. PROJECT MANAGER 03/2008 to 05/2009

Rudder Digital Eagan, MN

Set milestones and monitored progress against targets to meet AV Project deadlines

Prospected other AV companies to fulfill install deadlines. Coordinated installs, lined up technicians and ordered products. Developed and initiated projects, managed costs, and monitored performance.

Fostered relationships with vendors to promote positive working relationships.

Reined in project costs while meeting key milestones. SALES AND PROJECTO MANAGER 04/2007 to 02/2008

Home Electronic Specialists Hudson, WI

Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.

Aggressively pursued competitive accounts by differentiating company from competitors.

Sales and project management

BUSINESS OWNER 11/2004 to 04/2007

Precision Home Media Hudson, WI

Prospected home builders

Installed and sold custom AV systems

Put together realistic budgets based upon costs and fees for successfully operating business.

Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

Trained and motivated employees to perform daily business functions. Conducted target market research to scope out industry competition and identify advantageous trends.

AUDIO VIDEO SALES 08/2002 to 11/2004

Ultimate Electronics Woodbury, MN

Learned art of selling

Gained great knowledge of electronics and home theater Recognized as top salesman in whole company, once ranked in top 20 out of roughly 2000 employees

Heightened my love for electronics

Performed systematic and high-quality diagnostic troubleshooting and repair or adjustment to integrated audio-visual systems. Rendered on-site installation services and support of basic to complex audio and video systems for residential and commercial based clientele. EDUCATION Associate of Arts Business Management 2000 Globe College of Business, Oakdale, MN

High School Diploma 1998

Hudson High School, Hudson, WI

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