Nathan Agboka

Oseikpoti Street

New-Dawhyenya-Tema

024*******/020*******

ad4qp8@r.postjobfree.com

www.facebook.com/Twoheadstechservices

Objective: An interesting position with a growing company Summary: IT Technician with 10+ years of experience in the installation, maintenance, and troubleshooting of computer hardware and software. Proven ability to work independently and as part of a team to resolve technical issues in a timely and efficient manner. Strong customer service skills and ability to communicate effectively with technical and non-technical audiences.

Skills

Hardware: PC hardware, laptops, printers, scanners, networking equipment

Software: Windows, macOS, Linux, Microsoft Office Suite, Adobe Creative Suite

Troubleshooting: Ability to identify and resolve technical issues Communication: Excellent written and verbal communication skills Customer Service: Ability to interact with customers in a professional and helpful m

Experience: Xenon Impex Limited Tema

Computer Technician 09/09/2022 to present

y Responsibilities included problem detection and solving, fixing and reinstalling software and hardware, and maintaining the company network.

y Was instrumental in company security by CCTV.

y Did troubleshooting, diagnosed, installed, upgraded, configured, and repaired computer systems and network system components. y Trained the security team on the ground in monitoring CCTV and backing up playbacks.

y Administered all Desktop related functions including hardware and software set-up and configuration.

y Did troubleshooting on network connectivity, desktop configuration, printers connectivity, and network access issues regarding permissions.

y Provided technical support to end-users in hardware/software proficiency.

Nathan Agboka Page 2

Purchase Right Limited Tema

I T Manager 01/10/2017 to 01/12/2018

Responsibilities included problem detection and solving, fixing and reinstalling software and hardware, CCTV,printers and maintaining the company network

y Provided technical support to end-users in hardware/software proficiency.

Smart Consult Internet Cafe Tema

computer Technician and Attendant 14/10/2005 to 01/09/2016 Responsibilities included problem detection and solving, fixing and reinstalling software and hardware, and maintaining the company network.

y Did troubleshooting, diagnosed, installed, upgraded, configured, and repaired computer systems and network system components. y Assist users on how to use the internet and how to do research. y Administered all Desktop related functions including hardware and software set-up and configuration.

Education: Uniyat Pratical Institute Accra

Networking And Cyber Security Engineering 2021

Alison Mount Carmel,Loughrea-Ireland

CompTIA A+ 1000 Paert1 2020

Alison Mount Carmel,Loughrea-Ireland

CompTIA A+ 1000 Part 2 2020

Socio Economic Development Center Tema

Computer Hardware And Networking 2005

References: (PPDQXHO Mensah - Xenon Impex Limited HR

024*******

John Teye Nyamedor - Continetal Blue Investment

Electrical Technician

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