Kevin Dixon

**** ******* ********* ******

Triangle, Virginia 22172

202-***-**** ad4qp4@r.postjobfree.com

QUALIFICATION PROFILE

Enthusiastic professional seeking to benefit a company through technical knowledge and strong time management skills. Vast knowledge of web applications, software, and framework. Experienced in working in fast-paced environments, which demand strong leadership, interpersonal skills, and technical support. Known as a hardworking team player, effective researcher, and quick learner; equipped with exceptional analytical, problem-solving, multitasking, communication, and creative thinking aptitudes.

EMPLOYMENT

Ivy Hill Technologies Oakton, VA

Lead Regulatory Data Specialist

01/2020 – Present

Leading, supervising, and managing a team of regulatory analyst coders who perform various tasks in a fast-paced regulatory records and information operation.

Creating business processes and workflows that map to regulatory standards

Monitoring and overseeing the processing of regulatory data and ensuring the final data elements are ready for output to a variety of printed and electronic media

Working closely with the Project Manager to monitor production, productivity, quality, and customer service standards adhere to expected levels and contract requirements

Maintaining accurate and up-to-date project documentation, including statistics, SOPs, and reports

Demonstrating knowledge and skills in areas of regulatory compliance and data management.

Analyzing issues or problems and working quickly to identify solutions using independent judgment while ensuring data integrity, efficiency, and accuracy are maintained.

Developing and maintaining positive relationships with FDA contacts through oral and written communications regarding the processing of regulatory data.

Ensuring team members are effectively trained and coached on duties/tasks and current policies and procedures.

Ricoh Reston, VA

Office Services Site Manager

11/2017– 01/2020

Operate MS Office to create word documents, analyze spreadsheets, manage databases, and organize different aspects of daily operations.

Responds to and coordinates all service calls required by the customer.

Perform initial installation of operating systems and equipment to ensure optimal workstation performance.

Assist with special projects including preparing computer equipment for company-wide presentations.

Distribute computer equipment such as desktops, laptops, and printers to all staff promptly.

Maintains records for management reports and inventories of supplies needed.

May perform filing duties in conjunction with specific customer requests.

Answers client questions regarding status or feasibility of job requests

Ensures upkeep of convenience copier areas by keeping neat and well stocked.

Performs duties related to the shipping and/or receiving of materials in a mailroom type environment.

Kohl’s, Woodbridge, VA

September 2014 – December 2016

Loss Prevention Specialist/Sales Associate

• Detect and apprehend shoplifters; Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate.

• Served as the department’s liaison and security subject matter expert for facility management, keeping the company abreast of key issues, strategies, operational audits and stock protection standards.

• Responded appropriately to point of sale system (POS) backup calls and Service Desk calls and assisted at POS and Customer Service as needed.

• Solicited, opened, and activated Kohl's charge applications.

• Completed price changes, callbacks, transfers, and other paperwork as directed by Store Management.

• Performed and assisted with fitting room recovery, sales floor, and fitting room recovery outside of immediate department area and housekeeping duties.

Giant Food, Annandale, VA

Stock Clerk, Seafood Clerk

03/2006 – 04/2008, 02/2018 – 09/2018

·Compared merchandise invoices to items received to ensure shipments were correct.

·Designed and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.

·Received, opened, unpacked, and issued sales floor merchandise.

·Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

·Took inventory or examined merchandise to identify items to be reordered or replenished.

·Answered customers' questions about merchandise and advised customers on merchandise selection.

·Cleaned display cases, shelves, and aisles.

EDUCATION

Magna cum Laude, Cumulative GPA 3.83

Stratford University Woodbridge, VA 8/16 – 8/19 Bachelor of Science, Information Technology 8/19 – 5/22 Masters of Science, Information Technology

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